Chandini Mastanbee

Dedicated Billing Executive with 7+ years of experience exclusively in streamlining office operations and serving as the primary point of contact for patients.

Billing Executive - Azizia Hospital - Guntur

(2023-01)

• Handle end-to-end billing for OPD, IPD, pharmacy, and diagnostics with 99.5% accuracy.
• Reconcile daily collections and follow up on pending dues from patients.
• Facilitated training of new staff on billing practices, company policies, and team competency enhancement.
• Oversaw pharmacy billing, GRN entries and managed stock levels to ensure accurate inventory control.
• Assisted in preparing scan reports, supported the completion of PCPNDT online forms and registered births accurately.
• Supported HR operations by managing leave records, biometric data and other related tasks. Assisted in coordinating interview calls for potential candidates. Facilitated the completion of employee onboarding forms.

Executive – Credit Department - Ramesh Hospital - Guntur

(2022-01 - 2023-12)

• Managed credit billing and corporate/TPA tie-ups for cashless patients.
• Secured pre-authorizations and final approvals from TPAs with zero discharge delays.
• Followed up on claim settlements and resolved insurance rejections.

Billing Executive - Uday Hospital - Guntur

(2020-01 - 2021-12)

• Managed OPD/IPD billing and discharge summaries for 80+ patients daily.
• Processed cash/insurance payments and prepared patient estimates.
• Resolved patient queries on billing, discounts, and insurance coverage.
• Coordinated with pharmacy and diagnostics for final bill compilation.
• Maintained daily collection reports and handed over cash to accounts.

Process Executive - Kubera Software Solutions - Guntur

(2018-01 - 2020-12)

• Executed backend processes with 99% accuracy and SLA compliance.
• Performed data entry, verification, and validation for client projects.
• Coordinated with team leads to resolve process exceptions.

Computer Operator - Meeseva - Guntur

(2013-01 - 2015-12)

• Processed citizen applications for certificates, bills and government services.
• Handled cash collection, receipt generation and daily reconciliation for meeseva center.
• Assisted citizens with online applications and resolved service-related queries.
• Managed data entry for govt services with 100% accuracy.

BTech - CSE - JNTUK (2012-01)