Order Specialist
Send a job offer directly to this candidate
Seeking a challenging position in Order Management or Operations, leveraging extensive experience to contribute to organizational growth, efficiency, and customer satisfaction.
Experienced Order Management and CRM professional with over 18 years of industry experience, lastly worked as an Order Specialist at Dell International Services India
Pvt. Ltd. Skilled in handling end-to-end order processing, customer support,
documentation, SLA compliance, and cross-functional coordination across global operations. Background includes working in the Banking and ITES sectors, with proven strengths in fraud detection, AML processes, and driving process improvements.
Consistently recognized for quality contributions, including awards such as Fraud
Savings, STAR, and Team Ovation during tenure at IBM Daksh. Proficient in tools like
GII, ORL, and OPS, and experienced in mentoring new team members and supporting knowledge-sharing initiatives. Holds a Bachelor’s degree in Arts and certifications in
Computer Applications and Hardware. Known for strong teamwork, attention to detail,
and a steady commitment to service excellence and operational efficiency
Bachelor of Arts (Specializations in History,
Economics and Political Science): Bangalore
University – 2002
