Chandrasekar S B
RPA Support Specialist
Talent
Chennai, Chennai districtMember since June 6, 2024
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About
Having 12 years of experience, in which 7 years has been in Robotic Process Automation (Automation Anywhere, IQ Bot, Co-Pilot) Supporting and Development Role, and 5 years has been in VB Script and VBA Macros.
- Having Good experience in L1, L2, L3 production support.
- Good experience on fixing the Issues in Production Bots at quick timeline.
- Good experience in IQ Bot development.
- Have good experience in VBScript and VBA Macro
- Good experience in implementing the L3 Change request.
- Hands on experience in handling the tickets in Service Now, Jira and etc.
- Identifying the best customized solution that meets Customer requirements in terms of RPA strategy on an enterprise level
- Expertise in maintaining issues and incident trackers.
- Building Scenarios and Executing the Scenarios based on client's specifications.
- Good at Correlation, Parameterization, Debugging and Analyzing results
- Experience in both Client side and Server-side Monitoring
Experience
Company: HTC Global Services Pvt, Ltd, Chennai
Clients: CMA-CGM Logistics, Tiaa Insurance Company, TVS Credits.
Role: RPA Technical Lead
Duration - Apr 2019 till Date
Company: Wipro Ltd
Client: Citi Bank India Pvt Ltd.
Role: RPA Sr. Developer
Duration: Sep 2017 - March 2019
Company: Tata Consultancy Services
Client: The Nielsen Company
Role: RPA Sr. Associate
Duration - Mar 2011 - Aug 2017
Education
MSc(IT) From Madras University
Bsc Maths from Madras University
