Charan Kovi

QA Lead with 8 years of expertise in architecting automation-first cultures and high-performance frameworks across multiple domains. I specialize in driving zero-defect releases by integrating UI/UX, API, Database, and Accessibility testing into DevOps CI/CD pipelines while mentoring high-performing teams to deliver scalable quality solutions that align with business goals. Strategic QA Lead & Automation Architect with 8 years of extensive experience in driving software excellence across US Recruiting & Staffing, SaaS, Clinical Trials & Research, US Mortgage, and US Healthcare domains.

Expert in building and scaling automation-first QA organizations by integrating advanced API, UI, and Accessibility testing into DevOps CI/CD pipelines. Proven track record in transitioning teams from manual to automated workflows using Karate Labs, Katalon Studio, and Selenium. Recognized for implementing robust SDLC/STLC strategies, ensuring WCAG 2.2 and regulatory compliance, and leading cross-functional teams to deliver zero-defect, high-performance software in fast-paced Agile environments.

Excellent collaboration, leadership, and team management capabilities. Strong grasp of SDLC, STLC, Agile, and Waterfall methodologies. Adept in requirement analysis, test strategy, test design, scripting, test data generation, execution, and defect management towards successful releases.

QA LEAD at RANGAM (RIPL) (2025-09 – Present)

• Orchestrated end-to-end QA strategy for high-performing software products, aligning SDLC/STLC processes to reduce release cycles.
• Engineered scalable Automation Frameworks that increased regression test coverage by over 50% and significantly reduced manual intervention.
• Expert in ensuring UX/UI design and adherence to global regulatory standards for Healthcare (HIPPA/HITECH, HITRUST/SOC-2), Finance (GLBA/SOX/FCRA, PCI DSS/SOC-1), Privacy PII (CCPA/CPRA/COPPA, ISO/IEC 27001/NIST CSF), and Accessibility (ADA/Section 508, VPAT/WCAG 2.2).
• Architected Database, API Testing to validate microservices performance, security, and data integrity across cross-domain software projects.
• Led Agile Sprint ceremonies and defect triage meetings, proactively identifying process gaps and mitigating technical risks before production.
• Upskilled and mentored a cross-functional QA team, fostering a "Quality-First" mindset and implementing Quality Assurance best practices.

QA MANAGER at CLOUDEAGLE.AI (2025-04 – 2025-08)

• Spearheading end-to-end QA processes and roadmap for Cloudeagle.ai products.
• Leading a cross-functional QA team with focus on automation-first approach.
• Collaborated with DevOps and engineering teams to ensure zero-defect releases.
• Built frameworks for API and UI test automation using industry best practices.
• Mentored junior QA engineers and hired key talent to scale QA operations.

SENIOR SOFTWARE QUALITY ENGINEER at CYTEL (2023-10 – 2025-03)

• Validated data integrity and statistical accuracy of clinical software.
• Collaborated with developers, statisticians, and product managers.
• Led code reviews, mentored junior engineers.
• Automated backend, API, and UI tests using Karate Labs and R.
• Performed detailed API testing and integrated automation pipelines.
• Ensured compliance with clinical trial regulatory standards.

SENIOR SOFTWARE TEST ENGINEER at WIPRO (2021-09 – 2023-09)

• Managed end-to-end QA processes for Alight’s Human Capital platform.
• Led defect triage, sprint ceremonies, and client communication.
• Automated regression testing using Katalon Studio.
• Performed comprehensive API and UI/UX testing.

PROGRAMMER ANALYST at COGNIZANT (2018-03 – 2021-08)

PROJECT-02: US Mortgage – Caliber Home Loans (2.3 Years)

• Led UAT efforts, defect tracking, and stakeholder coordination.
• Shared domain knowledge and automation expertise with the team.
• PROJECT-01: US Healthcare – HealthCare Services Corporation (1.2 Years)
• Tested EMPCO portfolio applications such as Aerial, Altruista, and Cop Services.
• Managed test cases, defect reports, and scrum activities using HP ALM, JIRA.

Bachelors of Technology in Electronics & Communication Engineering – Sri Venkateswara College of Engineering & Technology (2013 – 2017)

Board of Intermediate Education (MPC/12th) – Sri Chaitanya Junior College (2011 – 2013)

Board of Secondary Education (SSC/10th) – Vignana Deepthi English Medium High School (2010 – 2011)