Charan

Customer-focused professional with strong communication, problem-solving, and interpersonal skills, committed to delivering exceptional customer service and building positive client relationships. Seeking a Customer Service Executive role where I can contribute to organizational success while continuously enhancing my skills in a dynamic and growth-oriented environment.

Business Associate at C-EDGE Technologies (2025-01 – 2026-06)

• Managed high-volume inbound customer interactions for banking services.
• Assisted customers with debit card blocking, account-related queries, disputes, and complaint resolution.
• Processed service requests accurately while maintaining organizational quality standards.
• Delivered customer support in English, Telugu, and Hindi.
• Ensured compliance with internal banking processes and customer service guidelines.
• Maintained professionalism while handling sensitive customer information.

Bachelor of Commerce (Computer Applications) in Computer Applications – Kakatiya University, Nalanda Degree College (2024)

Intermediate (CEC) – Model Junior College (2021)

SSC – ZPP(B) Secondary School (2019)