Charan
Customer-focused professional with strong communication, problem-solving, and interpersonal skills
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About
Customer-focused professional with strong communication, problem-solving, and interpersonal skills, committed to delivering exceptional customer service and building positive client relationships. Seeking a Customer Service Executive role where I can contribute to organizational success while continuously enhancing my skills in a dynamic and growth-oriented environment.
Experience
Business Associate at C-EDGE Technologies (2025-01 – 2026-06)
- Managed high-volume inbound customer interactions for banking services.
- Assisted customers with debit card blocking, account-related queries, disputes, and complaint resolution.
- Processed service requests accurately while maintaining organizational quality standards.
- Delivered customer support in English, Telugu, and Hindi.
- Ensured compliance with internal banking processes and customer service guidelines.
- Maintained professionalism while handling sensitive customer information.
Education
Bachelor of Commerce (Computer Applications) in Computer Applications – Kakatiya University, Nalanda Degree College (2024)
Intermediate (CEC) – Model Junior College (2021)
SSC – ZPP(B) Secondary School (2019)
