Sumit Singh
Customer-focused B.Tech student with strong communication and problem-solving skills
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About
Customer-focused B.Tech student with strong communication and problem-solving skills. Hands-on experience in interacting with users, explaining technical concepts in simple terms, and resolving issues efficiently. Quick learner with a positive attitude, capable of handling customer queries, managing multiple interactions, and ensuring high customer satisfaction in fast-paced environments.
Experience
Summer Intern - Tech Vision Technologies
(2025-06 - 2025-08)
- Interacted with users to understand requirements and provided appropriate technical solutions.
- Explained product features and functionalities in a simple and clear manner to improve user understanding.
- Assisted in resolving user issues and queries, ensuring smooth user experience.
- Collaborated with team members to improve response time and overall customer satisfaction.
Education
Bachelor of Technology - Information Technology - SRMS College of Engineering and Technology (AKTU) (2022-09 - 2026-08)
XII grade - K.V N.E.R Bareilly (CBSE) (2021-04 - 2022-06)
X grade - K.V N.E.R Bareilly (CBSE) (2019-04 - 2020-03)
