Charlie Chisnall

I am a young, highly motivated, responsible team member who is experienced at managing front of store/house needs in a busy environment after over four years of customer service. I am currently a Remote Social Media Admin for Statsroom.com, where I use Opta Data to create posts suited to the company's website. I also work for Urban Outfitters (Bristol) on a part time basis in the summer to help find my studies.

I am friendly and approachable with exceptional interpersonal and organisational abilities. I am currently seeking a full time or a part time role where my strengths in service and sales will be valued.

Social Media Admin at Statsroom.com (2024-05 – Present)

Part of the marketing team for the football data company Statsroom.com

• Have worked on a podcast set alongside the producer for the company.

Sales Associate at Urban Outfitters (2025-05 – 2026-01)

Providing tailored customer service in a fast paced retail environment

• Upselling and cross-selling products to meet daily store targets
• Handling customer inquiries, complaints and returns professionally

Events Staff at Arc Hospitality (2024-07 – 2024-08)

• Made and served alcoholic beverages to guests in different working environments.
• Worked as a Bar Back handling stock.

Shadowing production manager at ITV RACING (2025-01-25 – 2025-01-28)

Work experience. Shadowed the ITV production manager at the qualifying round for Cheltenham races 2024.

• Learned about essential communication to presenters and organising the rest of the team.

Sales Assistant at M&S simply foods (2023-06 – 2023-10)

Temporary role. Provided effective till service to facilitate faster customer purchases.

• Maintained and replenished stock shelves according to shop floor layout, ensuring consistent product availability.
• Remained patient and calm at all times, even with difficult customers in demanding, high stress situations.

Waiter at Harvester (2022-10 – 2023-05)

• Calculated charges, issued bills and collected payments.
• Served meals and drinks to customers in a professional, skillful manner whilst ensuring each order taken was received correctly.
• When the restaurant was understaffed in the kitchen I came in on multiple occasions to fulfil the role of Kitchen Porter showing flexibility and team skills to my managers.

A levels in Media Studies, Drama, English Language – North Bristol Post 16 (2022-09 – 2024-07)

GCSE – Collegiate Secondary School (2017-09 – 2022-07)