Senior Manager - SIFY Digital Services Limited (Sify Technologies Limited) - Chennai
(2015-02)
- Monitor 24x7 Data Center operations, successfully maintaining an average 99.99% infrastructure uptime percentage for mission-critical assets.
- Lead and mentor a high-performing team of professionals, including engineers, technicians, BMS engineers, security, and housekeeping personnel.
- Direct facility and project management initiatives across critical power, cooling, IT infrastructure, and electronic security frameworks.
- Oversee lifecycle maintenance of Transformers, UPS systems, heavy generators, electrical distribution panels, and complex HVAC networks.
- Coordinate IT hardware deployment, including optimized rack layout management and structural data cabling infrastructures.
- Manage external vendors and specialized service providers to ensure strict adherence to high-availability AMCs and stringent SLAs.
- Execute emergency incident response protocols to isolate infrastructure problems and minimize operational downtime.
- Maintain strict compliance with global data center industry operational standards, statutory safety regulations, and corporate SOPs.
- Review operational logs, service tickets, and engineering maintenance history reports to identify baseline efficiency trends.
- Lead technical documentation efforts for state government Request for Proposals (RFPs) during competitive tendering processes.
Senior Manager - Reliance Communications Limited - Bangalore
(2011-09 - 2015-01)
- Managed round-the-clock Data Center operations to maintain the target availability of critical network and hosting assets.
- Led facility technicians and engineering groups to enforce standard operating workflows and onsite safety guidelines.
- Evaluated infrastructure performance indicators for UPS systems, DG sets, industrial chillers, electrical distribution, and fire suppression systems.
- Troubleshot critical facility infrastructure issues, initiating immediate corrective updates to prevent wide-scale business impact.
- Scheduled proactive preventive and corrective maintenance programs with internal departments and specialized technical vendors.
Manager – Technical - Propcare Mall Management (I) Pvt. Ltd - Bangalore
(2010-08 - 2011-09)
- Directed engineering operations and technical facility processes for high-footfall mall real estate.
Facility Manager - Sodexo Facilities Management Services - Bangalore
(2008-06 - 2010-08)
- Managed comprehensive facility operations on-site for client dedicated infrastructure at L&T Infotech, Bangalore.
Assistant Manager - Godrej & Boyce Mfg. Co. Ltd - Bangalore
(2007-11 - 2008-06)
- Oversaw facilities maintenance and infrastructure systems at the Bangalore International Exhibition Centre (BIEC).
Manager – Technical - Classic Realty Pvt. Ltd - Bangalore
(2006-11 - 2007-11)
- Supervised technical property operations and engineering utilities inside dedicated IT Parks.
Senior Engineer - Solectron Centum Electronics Limited - Bangalore
(2005-10 - 2006-11)
- Executed hands-on operations and routine engineering maintenance for manufacturing facilities.
Facility Engineer - IPMSL - Bangalore
(2004-07 - 2005-09)
- Delivered plant facility engineering support and equipment uptime maintenance.
Maintenance Supervisor - Telepower Solutions Pvt. Ltd - Bangalore
(1998-09 - 2005-07)
- Controlled day-to-day operation and technical systems maintenance across commercial IT Park layouts.
