Chethan Yadav

Hardworking and responsible Collection Executive with nearly 3 years of experience in collections and recovery. Strong in customer communication, negotiation, payment follow-ups, objection handling, and target achievement. Experienced in managing overdue accounts, resolving customer concerns professionally, maintaining accurate account records, and following collection processes and compliance requirements. Quick learner with a consistent focus on performance and customer resolution.

Senior Collection Executive - Fairdebt Solutions

(2023-12 - 2026-10)

• Handled customer calls, overdue accounts, payment follow-ups, and Promise-to-Pay (PTP) management while achieving collection targets.
• Negotiated payment plans, resolved customer objections and complaints, and maintained professional customer relationships.
• Updated account records accurately and followed company policies, collection processes, and compliance guidelines.
• Focused on timely payment resolution while maintaining professional customer communication.

10th Standard (2013)

12th / PUC (2015)