Chethana Gopalakrishnan

An enthusiastic and detail-oriented IT graduate with a strong foundation in technical support. Known for effectively resolving technical issues through strong problem-solving abilities and clear communication. Skilled in tools like Power BI, Microsoft Azure, and MySQL, with a growing interest in data analytics.

I have also developed a women's safety app using Flutter and Dart, reflecting my creativity and ability to build practical solutions. With excellent presentation skills and a proactive attitude, I am committed to delivering high-quality support and continuous learning in the tech field.

Technical Support Engineer & Onboarding Specialist - Bytize technology solution Pvt. Ltd

(2025-05)

Technical Support Engineer & Onboarding Specialist at Bytize Technology Solutions, handled SaaS-based POS software onboarding, client support, and issue resolution using JIRA/OpenProject. Experienced in HR & Payroll modules, Excel reporting, and delivering effective client communication and problem-solving.

Web Developer - Pantech solution

(2023-03)

Completed an internship focused on web development, where I gained hands-on experience with HTML, CSS, JavaScript, and MySQL. Developed responsive and interactive web pages, strengthening both front-end and basic back-end development skills.

Bachelor's of computer application - Computer Application - Shri Shankarlal Sundarbai shasun jain college for women (2021 - 2024)

CLASS - XII - Rosary Matriculation Higher Secondary school