Chetna Agrawal

Motivated and adaptable professional seeking a challenging position where I can apply my skills and experience to contribute to organizational growth while continuing to learn and develop professionally.

Academic Counsellor - Sanskriti University

(2026-02 - 2026-06)

• Engaged in maintaining CRM (Extra Edge)
• Guided students on their career path and helped with university admissions
• Connected with students regularly and followed up
• Communicated via calls and text and helped schedule university visits

Customer Support Executive - E Fleet - Gurugram

(2025-08 - 2025-10)

• Engaged in resolving customer queries regarding the company's software
• Experience with MS Outlook and Google Sheets
• Raised tickets for customer queries, shared them with the operations team, and connected with customers via mail

Student Outreach & Communication - Estrange Aurora - Remote

(2022-08 - 2022-10)

• Conducted outreach calls to inform students about entrepreneurship programs
• Promoted seminars and awareness sessions in colleges
• Communicated program benefits effectively to students
• Improved communication and interpersonal skills through real-time interaction

MBA - AKTU, Lucknow (2024-08 - 2026-06)

BBA - Sanskriti University (2021-08 - 2024-05)

Intermediate - MD Jain Public School (2020-04 - 2021-03)

High School - SRR Public School (2018-04 - 2019-03)