Chinmay Chitale

AI Product Manager with 14 years leading the end-to-end product lifecycle for AI/ML initiatives across banking, financial services, and healthcare. Owns product roadmap prioritization, translates market and stakeholder input into feature and delivery decisions, and partners daily with engineering, data science, IT, security, and business teams to keep execution aligned to product vision. Builds business cases and ROI models that turn strategic AI goals into shippable roadmaps, and communicates product status and key decisions to C-suite and cross-functional stakeholders to manage expectations and resolve conflicting priorities.

Brings PMI-CPMAI and PSM discipline to product governance, and tracks GenAI, RAG, and agentic AI trends to keep the roadmap current with the market.

Product Manager — AI & Digital Transformation at Infosys Ltd. (2022-08 – 2026-02)

Owned product roadmap and priority calls for AI/ML initiatives across BFSI and Healthcare clients, acting as the primary link between the AI/data science Centre of Excellence and business, engineering, IT, and security stakeholders across budgets up to $30M and teams of 20+.

• Ran market and technology trend analysis on GenAI, RAG, and agentic AI, and fed findings into roadmap decisions — including introducing Copilot/GenAI tooling into delivery workflows to keep the product current with emerging capability.
• Built feasibility studies and ROI business cases for 3 major digital transformation programmes, translating stakeholder priorities and goals into structured product and delivery plans before development began.
• Communicated product vision, roadmap status, and key trade-off decisions to C-suite, legal, and data science stakeholders via a tracked KPI/OKR dashboard, keeping a 10+ project portfolio at 95%+ on-time delivery.
• Facilitated collaboration and resolved competing priorities across engineering, IT, security, and business teams — building ethics reviews, bias checks, and compliance gates into every milestone without stalling delivery.
• Partnered with IT and Security early in each initiative to surface risk and data-readiness gaps, cutting AI model deployment delays by 30% across the product line.
• Supported go-to-market and adoption for released features — creating status templates, onboarding checklists, and training/change-communication materials adopted across multiple project teams.
• Maintained relationships with external AI/fintech vendors and partners, coordinating release planning with engineering and contributing delivery-feasibility input to help win and scope new opportunities.
• Ran retrospectives and lessons-learned reviews after major releases, feeding product and process improvements into the next iteration of the roadmap.

Scrum Master — Agile Programme Delivery at Infosys Ltd. (2017-02 – 2022-07)

Led Agile delivery for a banking product modernisation programme generating $80M in revenue, coordinating cross-functional teams and managing expectations at the executive level.

• Partnered with Product Owners on sprint planning and backlog prioritization, hitting 95% on-time delivery on business-critical milestones while improving sprint velocity by 50%.
• Built stakeholder-facing dashboards that cut reporting delays by 30%, presenting delivery metrics and risk summaries to senior leadership every two weeks.
• Designed and ran Agile/product-process training workshops that raised team maturity scores by 25% and cross-team collaboration by 40%.

Senior Software Engineer at Tech Mahindra Ltd. (2015-10 – 2016-12)

Software Engineer at I2E Consulting Pvt. Ltd. (2011-12 – 2015-08)

Junior Software Engineer at Kennovation Software Services Pvt. Ltd. (2011-05 – 2011-10)

Master of Computer Applications in Computer Applications – University of Mumbai

Bachelor of Science in Information Technology – University of Mumbai