Chinmay Kamble

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

ACADEMIC COUNSELOR at Vidyalankar Coaching (2025-12 – Present)

• Guided students through academic planning and course selection processes.
• Analyzed student performance data to identify areas for improvement.

CUSTOMER SERVICE CUM INSIDE SALES EXECUTIVE at Royal Hunt Media (2021-02 – 2024-11)

• Used cold calling and networking to sell products and services.
• Cultivated relationships with existing customers to encourage repeat business.
• Developed and maintained strong client relationships through regular communication.
• Negotiated contracts with clients on behalf of the company.

SR. ASSOCIATE at EXL services (2020-02 – 2020-12)

• Resolved customer inquiries in a timely manner while adhering to service level agreements.
• Created plans to propose solutions to problems related to efficiency, costs or profits.

OWNER at Rise up Events (2016-07 – 2019-12)

• Coordinated vendor relationships to ensure seamless event execution.
• Developed event marketing strategies to enhance brand visibility.
• Oversaw budgeting and financial planning for multiple events.
• Collaborated with clients to customize event experiences and themes.

CUSTOMER SERVICE REPRESENTATIVE at Firstcry.com (2015-10 – 2016-05)

• Assisted customers with product inquiries and order issues.
• Resolved customer complaints using effective communication techniques.
• Processed returns and exchanges according to company policies.
• Educated customers about product features and promotions.
• Managed customer accounts and updated information accurately.
• Provided excellent customer service to resolve customer complaints in a timely manner.

LEAD GENERATION EXECUTIVE at AD Infotech (2012-03 – 2015-07)

• Generated leads through targeted outreach and relationship-building strategies.
• Engaged with prospects via email, phone calls, and social media platforms.
• Applied lead generating methods in high number of cold calls per day.

BSc in Physics – Sabarmati University (2010-03 – 2013-01)

HSC – Maharashtra board (2005-03 – 2006-03)