Chirag nayak

Food & Beverage Professional

Asarwa, AhmadabadMember since August 20, 2025

POS System

About

Passionate, results-driven, and internationally experienced Food & Beverage professional with over 14 years of expertise in luxury hospitality and high-end restaurant management. Proven track record of leading high-performing multicultural teams, optimizing daily operations, and delivering exceptional guest experiences across India, Africa, and Southeast Asia. Expert in driving financial performance, reducing operational expenses, and implementing standard operating procedures (SOPs) to elevate service standards.

Experience

Restaurant Incharge - Little Italy Group - Vadodara, Gujarat, India

(2025-12)

Oversee daily operations, guest satisfaction, and service standards for a premier dining establishment.
Lead, mentor, and schedule front-of-house personnel to ensure strict adherence to hospitality benchmarks and standard operating procedures (SOPs).
Manage inventory, control pilferage, and minimize wastage to optimize profitability while maintaining top-tier food and beverage quality.
Engage directly with patrons to gather feedback, handle inquiries, and cultivate a loyal local customer base.

Restaurant General Manager - Muzuri Retail SARL - Lubumbashi, Democratic Republic of the Congo

(2024-12 - 2025-11)

Managed complete food and beverage operations of a luxury restaurant, overseeing a diverse team of 40+ staff members.
Implemented strategic cost-saving measures that resulted in a 15% decrease in overall food and beverage expenses.
Developed comprehensive training programs, successfully boosting staff productivity by 20%.
Collaborated closely with the culinary team to design seasonal menu offerings, enhancing guest satisfaction and driving revenue growth.

Restaurant Manager - Saffron Group of Restaurants - Hanoi, Vietnam

(2024-04 - 2024-10)

Directed daily operations of a high-end restaurant, ensuring a seamless, premium dining experience for international guests.
Achieved a 25% increase in yearly revenue through the execution of targeted localized marketing strategies.
Cultivated and maintained robust relationships with local vendors, significantly improving the quality and consistency of raw ingredients.
Introduced performance-based staff incentive initiatives, successfully reducing employee turnover by 20%.

Restaurant Manager - Indigo Restaurant and Bar - Abuja, Nigeria

(2020-12 - 2023-10)

Partnered with the Food & Beverage Manager to streamline daily administrative and floor operations.
Introduced updated customer service protocols, leading to a 10% increase in overall guest satisfaction scores.
Coordinated high-profile private functions and special events, driving additional revenue streams and generating positive reviews.
Trained and mentored incoming service personnel to elevate standard service delivery and execution.

Restaurant Manager - Valleyview by Travista - Udaipur, Rajasthan, India

(2018-08 - 2020-03)

Served as the independent in-charge of the restaurant, ensuring premium service delivery across day-to-day operations.
Enforced standard operating procedures (SOPs) across all shifts to maintain peak food, beverage, and hygiene quality.
Successfully audited and managed stock to strictly control pilferage and minimize kitchen/service wastage.
Handled banquet inquiries, corporate bookings, and guest relations on a daily basis.

Food & Beverage Supervisor - Hotel Fatehgarh - Udaipur, India

(2016-08 - 2018-07)

Supervised multiple service outlets concurrently while maintaining a highly professional, cohesive work environment.
Managed opening/closing protocols, safe cash handling, daily budgeting tracking, and shift task assignments.

Captain - Hotel Fatehgarh - Udaipur, India

(2014-01 - 2015-03)