Chiranjeev Bhattacharjee

Finance and audit professional with over 3 years of progressive experience in quality auditing, compliance management, relationship building, and sales operations. Demonstrated expertise in conducting comprehensive audits, identifying process gaps, implementing improvement strategies, and driving customer satisfaction across banking, financial services, and quality assurance environments. Known for analytical thinking, cross-functional collaboration, and leadership that drives measurable business performance.

Audit Manager at Wenext Global Services OPC Pvt. Ltd. (2026-09 – Present)

• Oversee Pan-India audit requirements across branches and portfolios, ensuring adherence to established processes, quality standards, and compliance guidelines.
• Guide audit team members and coordinate with centre heads to support timely completion of audit activities and resolve operational roadblocks.
• Conduct process, quality, compliance, and operational audits to identify deviations, control weaknesses, and improvement opportunities.
• Handle branch-level audit queries and escalations, coordinating corrective actions with relevant stakeholders.
• Monitor audit observations, documentation, and corrective action plans to strengthen internal controls and improve operational efficiency.

Quality Auditor at Wyzmindz Solutions Pvt. Ltd. (2025-01 – 2026-09)

• Conduct comprehensive audits to ensure compliance with quality standards, regulations, and organizational policies while maintaining documentation for internal and external audit requirements
• Identify process gaps through analytical assessment and implement targeted improvement strategies to enhance operational efficiency and quality outcomes
• Collaborate with cross-functional teams to drive quality enhancement initiatives and ensure alignment with business performance objectives
• Train and mentor team members on quality standards, audit practices, and compliance requirements to build organizational capability
• Maintain detailed audit documentation and reporting systems to support continuous improvement and regulatory readiness

Senior Branch Relationship Officer at Aditya Birla Capital (2024-02 – 2024-06)

• Built and maintained strong client relationships through consultative approach, driving customer retention and satisfaction in financial services environment
• Provided comprehensive financial planning and insurance solutions tailored to individual client needs, demonstrating analytical thinking and problem-solving capabilities
• Delivered customized investment recommendations based on thorough analysis of client financial profiles, risk tolerance, and long-term objectives

Area Sales Representative at RJ Corp (2022-05 – 2024-07)

• Managed sales operations across multiple territories, ensuring compliance with organizational standards and driving business performance through strategic planning
• Executed trade promotions and market activation initiatives in collaboration with cross-functional teams to maximize market penetration and customer engagement
• Drove revenue growth through analytical assessment of market opportunities, strategic territory management, and relationship building with key stakeholders

Phone Banking Officer at ICICI Bank (2018-01 – 2019-01)

• Handled customer interactions across multiple channels, ensuring high-quality service delivery and customer satisfaction in banking operations environment
• Conducted thorough document verification and compliance checks to ensure adherence to regulatory standards and organizational policies
• Supported team coordination and issue resolution through strong analytical thinking and collaborative approach to problem-solving

MBA – Vidyasagar University (2021-08 – 2023-07)

PGDM – Bengal Institute of Business Studies (2021-07 – 2023-06)

B.Tech – Biju Pattanaik University of Technology (2010-08 – 2014-04)