Chitra Chouhan

Dynamic sales professional with a proven track record at HDFC Life, excelling in relationship building and sales strategy development. Achieved consistent sales targets while training new associates and enhancing team performance. Skilled in action planning and delivering impactful sales presentations, ensuring customer satisfaction and loyalty.

Assistant Sales Manager - HDFC Life - Jaipur, India

(2024-02)

• Developed strong client relationships for repeat business and increased referrals.
• Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
• Assisted sales team with completing customer transactions and managing issues.
• Trained new associates in successful sales and performance strategies.

Customer Service Manager - ICICI BANK LTD - Udaipur, India

(2015-06 - 2019-02)

• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.

B.COM (HONS) - ACCOUNTING AND BUSINESS STATISTICS - ST.WILFRED'S P.G COLLEGE, MANSAROVAR - JAIPUR (2013-06)

M.COM (ABST) - ACCOUNTING AND BUSINESS STATISTICS - UNIVERSITY OF RAJASTHAN - JAIPUR (2018-07)