D Srividhya (sri)

Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.

Project Coordinator - 4i Apps Solutions Private Limited - Chennai

(2019-12 - 2024-01)

• Schedule the meeting region wise to discuss on the high-level Project
• Allocation of Resources monthly wise
• Prepared presentations for customers detailing project scope, progress and results.
• Maintained project-level risk and issue logs, monitoring, controlling and escalating items to team for resolution.
• Assessed project progress and created project status reports to keep project managers and stakeholders informed.
• Directed project correspondence by preparing and reviewing project proposals, memos and meeting minutes.
• Adhered to budget by monitoring expenses and implementing cost-saving measures.
• Performed billing, bookkeeping and other project management administrative tasks to help keep projects on schedule and within budget.
• Created and maintained comprehensive project documentation plans and reports for progress tracking and to inform strategic decision-making.
• SLA Tracking.

PMO Executive - 4i Apps Solutions Private Limited - Chennai

(2024-02 - 2025-03)

Immigration Process Support - Isha foundation - Coimbatore

(2019-04 - 2019-09)

• Visa Documents preparation for foreigners
• Helping police verification for visa documents
• Visa Registration, Visa Extension, Visa Registration Extension preparation, scanning, uploading with relevant signature from higher authority in government website within the time limit
• C Form Application - Foreigners upto date Check-in & Check-out details
• Follow up calls regarding Passport & Visa Expiry

Executive - Fidelitus Corp Property Services Private Limited - Bengaluru, India

(2017-11 - 2019-04)

• Follow up calls, collecting new properties, Making Proposal - Location wise
• Led and contributed to market and business development activities, identifying and pursuing new potential client services opportunities.
• Identified market insights, developing trends and techniques to present to board of directors.
• Drafted reports to discuss developments and issues during board meetings.

Senior Process Executive - Infosys BPO LTD - Bengaluru, India

(2014-01 - 2016-04)

• Chat support, Customer service, Meeting Customer satisfaction & Sales targets (Daily & Monthly)
• Successfully managed, coordinated and regulated all processes within operations.
• Helped develop, implement and monitor incentives and strategies to improve overall company performance.

Master of Computer Applications - PESIT College (2013)

Bachelor of Computer Science - St. Annes degree College (2009)

PUC - St. Annes PU college for women (2006)

SSLC - St. Euphrasia's girls' high school (2004)