FACILITIES ADMINISTRATOR - Sodexo India Services Private Limited (Client: Zee Entertainment Enterprises Limited) - Chandigarh, India
(2020-09)
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines Taking care of All office Admin work.
Vendor
Management, Maintaining Office Supplies, Managing Communications, and Providing General Team Support. Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities. Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
- Oversee housekeeping, security, transportation, and maintenance services.
RESTAURANT FOOD AND BEVERAGE MANAGER - ZEE 5 LOFT CAFE - Chandigarh, India
(2019-02 - 2020-06)
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
RESTAURANT MANAGER - F CAFE, F BAR & HABIBI - Chandigarh, India
(2017-01 - 2019-02)
- Research new wholesale food suppliers and negotiate prices
- Calculate future needs in kitchenware and equipment and place orders, as needed
- Manage and store vendors' contracts and invoices
- Coordinate communication between the front of the house and back of the house staff
- Prepare shift schedules
- Process payroll for all restaurant staff
- Supervise kitchen and Provide Assistance, as needed
- Keep detailed records of daily, weekly and monthly costs and revenues
- Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather guests' feedback and recommend improvements to our menus
STORE TRADE REGIONAL MANAGER - ALCHEMIST FOODS LIMITED (REPUBLIC OF CHICKEN) - Chandigarh, India
(2010-07 - 2016-12)
- Manage New Store Openings (Franchisee Stores in Punjab, Haryana, HP, J&K and Uttarakhand)
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Oversee regional and local sales managers and their staffs
- Review operational records and reports to project sales and determine profitability
- Maintaining accounts of food receipts, Sales and damaged goods
RESTAURANT FOOD AND BEVERAGE MANAGER - VISHAL RETAIL LTD - SAS NAGAR, India
(2006-11 - 2008-09)
- Schedule and receive food and beverage deliveries
- Check delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review Financial transactions to ensure that expenditure is authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
QUICK SERVICE CREW MEMBER - JAZZ FOOD PVT LTD. (NIRULAS) - CHANDIGARH, India
(2004-10 - 2006-09)
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
- Work together with the kitchen team to prepare food such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
- Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code
