Danes Khan

Intend to build a career with a leading hospitality industry with committed dedicated people, and accelerate myself toward success. Assistant manager for F&B service operations Chocomelt Kuwait/UAE with 11 years of experience in Restaurants operations management with excellent customer service skills. Developed and managed strategies to achieve stated objectives.

Restaurant Manager at Bercos Melody hospitality pvt ltd (2025-08 – Present)

Currently working restaurant manager at Bercos Melody hospitality pvt ltd (ASIAN CUISINE)

Assistant Restaurant Manager at VEU by Duty Free (2024-02 – 2025-07)

• Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Coordinated with kitchen staff to ensure timely preparation and delivery of dishes, maintaining high customer satisfaction.

Restaurant Manager at HIT A PINT RESTAURANT & BAR (2022-09 – 2024-01)

Handling 120 Cover Restaurant, Bar and Brewery with excellent Customer, Service and Kitchen operations.

• Maintaining Daily reservation and Guest database
• Check with guest to ensure that they are enjoying their meals and take action to any problems
• Developing and implementing plans continuous service improvements
• Optimizing profile and increasing sales
• Tying up with Liquor Distributors, grocery vendor and for marketing Social media and other platforms
• Responsible for Overall managing and overlooking of the Restaurant including Operation, Sales and Promotional activities

Assistant Restaurant Manager at CHOCOMELT (2018-07 – 2022-06)

Taking responsibility for the business performance of the restaurant Dine In And Delivery Platform. Assisted with an average of 250 to 350 customer transactions per shift.

• Planning and coordination with MR (Restaurant manager & Chef)
• Building Guest Relations and dealing with customer complaints
• Daily briefing of staff before start operation of the restaurant and debriefing at end of the shift
• Preparing daily sale report, weekly report monthly reports, top selling items Report Blogger list and staff schedule
• Well maintained delivery orders as per company standard and procedure
• Maintained Monthly petty cash expense and Restaurant Snagging list

Floor Manager at MAMAGOTO BY AZURE HOSPITALITY PVT KTD (2016-03 – 2018-06)

Handling Restaurant Daily Operation in absence of Restaurant Manager.

• Check stock levels and ordering supplies and inventory management
• Maintained restaurant interior maintenance and kitchen equipment
• Make Staff payroll, and staff training schedule
• Trained and coached 14+ staff members on customer service skills, food & beverage knowledge, and health & safety standards
• Maintained restaurant Petty cash expenses and balanced cash drawer at all times
• Managed all aspects of store presentation and ensured customer satisfaction
• Promoted store sales and profit goals Processed payments by cash, checks, credit cards or automatic debits
• Maintained and exceeded monthly store goals throughout the year
• Maintained exceptional relations with clients for future sales

HEAD WAITER at THE PASTA BOWL COMPANY (2013-07 – 2016-01)

• Taking customer orders and serving food and beverages
• Ensuring tables are set and properly prepared for guests
• Handling financial transactions and processing payments
• Monitoring inventory levels and restocking as needed
• Assisting in the hiring and training of new waitstaff

BACHELOR OF TOURISM STUDIES in Tourism Studies – Indira Gandhi open university (2011-07 – 2015-06)

MASTER OF BUSINESS ADMINISTRATOR in HOSPITALITY MANAGEMENT – Amity university (2017-10 – 2022-12)