Debasish Paul
Branch Manager
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About
Experienced Branch Manager with over 7+ years at Annapurna Finance Pvt Ltd, specializing in financial inclusion, Branch Operation, team leadership, and sustainable growth. Proven track record in achieving targets, enhancing customer satisfaction, and fostering community development through innovative financial solutions.
Experience
Branch Manager at Annapurna Finance Pvt Ltd. (2019-06 – Present)
- Ensure smooth day-to-day operations of the branch, including loan disbursements, customer service, and recovery processes and team handling.
- Drive operational excellence by ensuring smooth branch operations, optimizing processes, maintaining regulatory compliance, improving customer service, managing operational risks, and leading high-performing teams to achieve business and operational goals.
- Lead, train, and motivate the branch team to achieve individual and collective goals.
- Build and maintain strong relationships with clients to deliver tailored financial solutions.
Sales Manager at SBFC Finance Pvt. Ltd. (2018-10 – 2019-05)
- Develop and implement sales strategies to meet organizational goals.
- Lead and mentor the sales team, setting clear targets and ensuring high performance.
- Build and maintain strong relationships with clients, understanding their needs to deliver tailored solutions
Team Leader at Axis Securities Ltd. (2017-06 – 2018-07)
- Lead and supervise my team, ensuring they meet daily, weekly, and monthly targets
- Build strong client relationships to drive customer satisfaction and retention
- Ensure excellent customer service by guiding the team to address inquiries and resolve issues promptly.
Sales Officer at HDB Financial Services Ltd (2013-01 – 2017-05)
- Actively promote credit card products to potential customers through direct sales, field visits, and in-store promotions. Meet daily and monthly sales targets consistently.
- Provide detailed product information and assist with the application process.
- Stay updated on market trends and competitor offerings to refine sales strategies.
Education
B.COM in Specialty in Marketing – DHSK Commerce College (2012)
H.S (AHSEC) – DHSK Commerce College (2007)
HSLC (SEBA) – Dibrugarh Bengali High School (2005)