Customer Service & Support Professional
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Motivated and adaptable professional with experience in customer service, retail operations, and remote support. Strong communication, problem-solving, and computer skills with a commitment to delivering quality service and contributing to organizational success.
Customer Support Executive at Cogen E Services Ltd.
Handled customer inquiries through calls and emails, resolved complaints efficiently, maintained customer records, and ensured high customer satisfaction while working in a fast-paced service environment.
Cashier & Retail Associate at Vishal Mega Mart / K-Mart
Managed billing and payment transactions, assisted customers with product-related queries, maintained cash accuracy, and supported daily retail operations to ensure smooth store functioning.
Provided customer assistance through phone, email, and chat support, maintained digital records, handled customer concerns professionally, and achieved service quality targets while working independently.
Data Entry & Virtual Assistant
Performed accurate data entry, maintained digital documentation, prepared reports using Microsoft Office tools, and supported administrative tasks while ensuring confidentiality and timely completion of assignments.
Bachelor of Commerce in B.Com (2022 – 2025)
Pre-University Course in PUC / Class 12 (2019 – 2021)
