Deepa Devaraj

Network and Security Engineer with 5+ years managing enterprise infrastructure supporting 12,000+ users across 7 branch locations in a 24x7 production environment. Hands-on experience with Palo Alto and Fortinet firewalls, BGP/EIGRP routing, IPSec/SSL VPN, and high availability architectures. Skilled at L2/L3 troubleshooting, incident ownership, and root cause analysis, with basic Python scripting for automation and monitoring tasks.

Network & Security Engineer at AGS Health Pvt Ltd (2021-08 – Present)

• Resolved L2/L3 network and security incidents across infrastructure supporting 12,000+ users, maintaining high availability in a 24x7 production environment
• Configured and managed Cisco routers and switches (core and access), including VLANs, trunking, and inter-VLAN routing across 7 branch locations
• Implemented and managed BGP and EIGRP routing with route-maps and prefix-lists to optimize routing policies
• Configured and managed Palo Alto and Fortinet firewalls, including security policies, NAT, and access control to enforce secure traffic flow
• Implemented and troubleshot IPSec and SSL VPN solutions for secure remote access and site-to-site connectivity
• Managed High Availability (HA) deployments for firewalls and ran failover testing to minimize service disruption
• Monitored network performance using Nagios, NetFlow Analyzer, and MRTG, triaging alerts and resolving issues proactively
• Coordinated with ISP providers on WAN issues and resolved them within SLA
• Wrote basic Python scripts to automate routine checks and reduce manual monitoring effort
• Created and maintained network topology diagrams using Visio
• Identified and mitigated network vulnerabilities through secure configuration practices
• Worked with Panorama and Prisma Cloud for centralized firewall management and monitoring

Bachelor in Electronics and Communication Engineering – Anna University (2016-07 – 2020-07)