Deputy Manager – Supply Chain & Logistics - PIOVAN INDIA PVT. LTD.
(2015-06)
Lead end-to-end Supply Chain, Import & Export, and Commercial Operations for machinery and spare parts sourced from Italy, Germany, China, and other international suppliers.
- Manage the complete order lifecycle from customer purchase order through procurement, import, customs clearance, warehousing, dispatch, invoicing, and payment realization.
- Handle 50–60 international import shipments annually, managing imports valued at approximately ₹10–12 Crore from Italy, Germany, China, and other global suppliers.
- Oversee internal order management, ensuring seamless coordination between Sales, Procurement, Stores, Finance, Service, and Logistics teams.
- Plan and manage domestic dispatches, including dispatch planning, preparation of packing lists, shipment documentation, and coordination with transporters to ensure on-time deliveries.
- Coordinate with overseas suppliers, freight forwarders, customs brokers (CHA), transporters, finance, stores, sales, and service departments to ensure smooth supply chain execution.
- Negotiate freight contracts and logistics services, achieving approximately 10% reduction in freight costs while maintaining service levels.
- Ensure timely customs clearance through accurate import documentation and full compliance with BOE, SVB, EPR, Customs regulations, and international trade requirements.
- Handle commercial documentation and payment terms, including Letter of Credit (LC), Cash Against Documents (CAD), Advance Bank Guarantee (ABG), and Performance Bank Guarantee (PBG).
- Monitor shipment schedules, proactively resolve logistics bottlenecks, and expedite critical shipments to minimize delays.
- Maintain optimum inventory levels of critical spare parts to support customer service requirements and reduce equipment downtime.
- Drive SAP ERP-based improvements for order tracking, shipment visibility, documentation control, inventory management, and operational reporting.
- Build and maintain strong relationships with international suppliers, logistics partners, customers, and internal stakeholders to ensure efficient business operations.
- Plan and coordinate the logistics and commercial activities for international exhibitions, including shipment planning, export/import documentation, customs coordination, and timely delivery of exhibition materials
Sales Coordinator - PIOVAN INDIA PVT. LTD.
(2013-03 - 2015-04)
- Coordinated import procurement and international logistics activities.
- Managed purchase orders, shipment planning, customs documentation, and delivery schedules.
- Coordinated with overseas suppliers and freight forwarders for timely deliveries.
- Supported inventory management and spare parts planning.
- Maintained documentation and commercial records.
Sales Coordinator - VALRACK MODULAR SYSTEMS PVT. LTD.
(2011-06 - 2013-02)
- Managed sales order coordination and dispatch planning.
- Worked with production and design teams for timely execution.
- Optimized logistics planning and depot replenishment.
Billing Executive – Revenue Assurance - RELIANCE BPO PVT. LTD.
(2008-05 - 2010-09)
- Resolved customer billing issues within SLA.
- Handled customer escalations and revenue assurance activities.
