Engineering Manager – Program Delivery at Wood Mackenzie (2025-02 – 2025-07)
- AI & Platform Innovation: Spearheaded an Agentic AI transformation solution utilizing Claude and Model Context Protocol (MCP) to automate custom report generation for buy-side and sell-side clients, streamlining delivery aligned with VCP priorities.
- GenAI Infrastructure Integration: Led the developer infrastructure modernization program by integrating MS Copilot into development workflows, achieving 100% on-time delivery with zero critical escalations while managing program budgets.
- Enterprise Data Pipelines: Directed end-to-end data pipeline automation for reporting and analytics using Apache Airflow across Azure and Snowflake, leading cross-functional platform teams (Lens Platform covering Power, Energy, Metals & Mining, Upstream and Downstream).
- Delivery Governance & Execution: Built task-level delivery frameworks with clear cross-workstream ownership, tracking weekly progress against quantified ROI targets and resolving cross-functional blockers.
- Financial & Cloud Optimization: Owned program financial governance (budgeting, forecasting, variance analysis); executed cloud cost-optimization initiatives saving 10% in monthly spend through enterprise architecture alignment.
- Strategic Resourcing: Formulated strategic hiring and vendor management plans, securing 10%+ cost optimization through resource re-allocation and vendor negotiation.
- Risk & Compliance Management: Maintained proactive RAID governance, driving risk mitigation, executive escalations, and strict compliance with security and regulatory standards.
- Agile Leadership & Coaching: Led Agile transformations across engineering teams, coaching cross-functional stakeholders and executing structured change management.
Manager – Project at Vodafone (2017-08 – 2024-07)
- Cloud Migration & Cost Optimization: Directed end-to-end AWS cloud migration from legacy data canters and architected an EKS migration strategy using GitHub pipelines, driving a 40% reduction in infrastructure costs while enhancing scalability and performance.
- Large-Scale Platform Modernization: Orchestrated a multi-year transformation program covering platform modernization and cloud deployment, sustaining 98% service availability across complex technical transitions.
- Fintech & Payments Integration: Delivered Single Euro Payments Area (SEPA) integration into the Vodafone payment platform, expanding charge-to-bill and credit card processing channels.
- Cross-Functional Leadership: Led a 32+ member team across Software Development, SRE, DevOps, and Operations; built robust governance frameworks, RAID logs, and accountability structures across all workstreams.
- Release Governance & Deployment: Governed Program Increments (PI) and release cadences to achieve zero-downtime deployments, minimizing operational risk and accelerating time-to-market.
- Executive Stakeholder & OKR Management: Managed leadership alignment via monthly steering committees and KPI dashboards; defined and tracked program OKRs to drive continuous delivery and benefits realization.
- Agile Scaling & Change Management: Championed organizational change management and scaled Agile/Scrum practices across distributed teams, managing backlog prioritization, sprint cadences, and tech stack adoption.
Senior Consultant at Capgemini (2015-11 – 2017-07)
- Payments Infrastructure & Delivery: Orchestrated payments infrastructure across core banking systems (Finacle, GPP, GCP, PTM, TLM, Murex, LoanIQ, BaNCS), consistently maintaining a 98% quality rating across complex release cycles.
- Regulatory Compliance & SWIFT Releases: Led the technical execution of two consecutive SWIFT (ISO 15022 – MT Series) annual compliance releases and executed annual PCI-DSS audits aligned with Singapore regulatory standards.
- Testing Consultancy & Defect Resolution: Delivered functional and technical consultancy across ST, SIT, and UAT cycles, driving defect triage and seamless integration between QA and Operations.
- ITSM & SCM Governance: Governed Incident, Capacity, Change, and Release Management processes alongside SCM documentation (DoUs, Spec Plans) and executive DSR/WSR reporting.
Software Engineer at Tesco Bank (2014-11 – 2015-10)
- Application Engineering: Managed core digital banking platforms and the FICO Falcon fraud analytics system, TIBCO runtime agents for new integrations, executing patch upgrades, and enforcing strict security vulnerability management.
- DevOps & Pipeline Automation: Automated batch tasks and built CI/CD delivery pipelines using Jenkins, Linux, and Tibco, significantly improving deployment efficiency and operational stability.
- Core Stack & Infrastructure: Administered high-availability enterprise environments leveraging Fiserv, DataStage, and Apache web servers across critical online banking workflows.
Senior Associate at Synechron (2010-12 – 2013-09)
- Client Support & Delivery: Delivered system management, consulting, and operational support across key accounts including Wells Fargo, Hearst, and DKP, spanning Front, Middle, and Back Office functions.
- Front-office Support: Supported end-to-end trade processing, deal capture, and Order Management System (OMS) routing across Equities, FX, and Fixed Income for major Asian and European markets.
- Risk Analytics & Model Tuning: Monitored credit/market risk using VaR engines (Monte Carlo, Historical, Parametric), blotters, and limit alerts; provided front-office support for model tuning, pre/post-trade validation, and performance attribution.
- Systems Reliability & Infrastructure: Maintained trade engine availability via Autosys batch automation, infrastructure upgrades, and incident resolution across FIX/ICE/ECN protocols using Sybase, Linux, and Apache MQ.
- Business Analysis: Requirement elicitation, project proposals, client demos, Pre-Sales
Service Desk at IP Soft India (2010-03 – 2010-07)
Mifid-2 support desk, end-to-end trade processing, manual/automated deal capture, and OMS order routing (single/basket) across Equities, FX, and Fixed Income for major Asian and European markets.
Associate Engineer at Symphony Services (2008-09 – 2010-02)
