Shashank Chivane

Seasoned Program & Delivery Leader with experience in Program & Project Management, Scrum Master leadership, Digital Transformation, Digital Public Infrastructure (DPI), AI initiatives, and enterprise technology programs across government and private sectors. Seeking a senior leadership role to leverage expertise in strategic execution, agile delivery, stakeholder management, technology modernization, and cross-functional team leadership to deliver scalable, innovative, and customer-centric solutions that drive measurable business value and sustainable organizational growth.

Program Manager - Chief Digital Office at Protean eGov Technologies Ltd. (2023-01 – Present)

• Directed the delivery of Agristack (Agricultural DPI) by establishing a centralized repository covering 40M farmer records and integrating crop management, yield prediction, and consent-based financial assistance dashboards across the national agricultural ecosystem.
• Orchestrated end-to-end Professional Services and Infrastructure Delivery engagements for government clients, overseeing cloud-hosted AWS environments, infrastructure provisioning, and deployment pipelines from development through production.
• Championed Datacentre and Cloud Transformation initiatives by guiding cloud-native DPI platform architecture, data residency strategies, disaster recovery planning, and infrastructure scalability while ensuring compliance with government security and availability mandates.
• Oversaw the implementation of India's RBI-regulated Account Aggregator platform, enabling secure, consent-based, real-time financial data sharing across institutions under the national AA framework.
• Coordinated Infrastructure and System Integration delivery across 15+ financial institutions by managing API gateway infrastructure, secure data exchange pipelines, environment configurations, database scripting, and CI/CD deployments alongside vendor teams.
• Implemented AI-powered solutions leveraging Claude (Anthropic) and GPT (OpenAI) for process automation, NLP-based legacy system interfaces, and automated query triage, significantly reducing SLA breach rates.
• Delivered the ONDC Open Finance application, enabling users to discover and compare loan, insurance, and investment products across multiple lenders within the ONDC network.
• Administered departmental budgets exceeding ₹150 Cr annually across multiple digital transformation workstreams.

Technical Project Manager at QED42 (2021-04 – 2023-01)

• Executed the Knowledge@UNICEF platform implementation using Drupal 9 for thousands of global contributors, increasing content collaboration efficiency by 45%, reducing knowledge retrieval time from 30 minutes to 3 minutes & successfully delivering a $2M project within budget and schedule.
• Revamped Rajasthan Patrika's digital ecosystem by modernizing the technology stack with JavaScript, optimizing AWS infrastructure for 12,000 concurrent users, improving site performance by 70%, increasing readership by 150%, and reducing infrastructure costs by 40%.
• Developed the Canon India Marketplace, enabling photographer discovery, booking capabilities, and secure client communication features.

Senior Associate Project Manager at Media.net (2019-05 – 2021-04)

• Established an enterprise-wide Project Portfolio Management (PPM) system to track 50+ concurrent initiatives across five offices, reducing project overruns by 25% through proactive risk management practices.
• Advised executive leadership by reporting directly to the Company President and institutionalizing PMO best practices that were adopted organization-wide.

Project Manager at Iksula (2017-11 – 2019-05)

• Supervised four Agile pods comprising 40+ engineers and delivered 12 projects with a 98% on-time completion rate for Dubai-based luxury retail clients.
• Cultivated project management capabilities by mentoring junior project managers, driving process improvement audits, and enabling large-scale last-mile marketplace integrations.

Project Coordinator at Crimson Interactive (2016-08 – 2017-11)

• Streamlined end-to-end localization and publishing workflows by coordinating among authors, translators, and production teams across multiple concurrent editorial projects.
• Introduced automation scripts for editorial tracking and process improvement, reducing manual status updates and enhancing turnaround visibility across publishing operations.
• Supported project scheduling, resource allocation, and delivery tracking activities while strengthening project coordination capabilities in a fast-paced, deadline-driven environment.

Master of Science in Project Management – SKEMA Business School (2015 – 2016)

Bachelor of Engineering – KITS (2010 – 2014)