Deepak Kumar
CUSTOMER EXPERIENCE PROFESSIONAL
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About
To seek a dynamic and challenging career in an organization that strives for excellence, where I can utilize my knowledge and team effort while making a positive contribution to promote individual opportunity and professional growth.
Experience
Customer Guest Experience Manager at Toyota Automobile (2025-01 – Present)
Responsible for delivering outstanding customer experiences and strengthening brand loyalty.
Customer Executive at Varun Beverages Limited (2023-01 – 2025-01)
Handled customer relations, order processing and ensured high levels of customer satisfaction.
SAP In Charge at ACC Cements (2020-01 – 2023-01)
Managed SAP operations and ensured smooth process execution and data accuracy.
Sales Representative at Gulf Lubricant (2017-01 – 2020-01)
Played a key role in sales development, client acquisition and relationship management.
Education
MBA – LOVELY PROFESSIONAL UNIVERSITY (2015 – 2015)
B.Com – ANNAMALI UNIVERSITY (2012 – 2012)
Intermediate – ICSE (2009 – 2009)
High School – ICSE (2007 – 2007)
