Deepak Sharma
Technology and Product Leader with 14+ years of experience in Supply Chain Management, Logistics, and IT Services
About
Technology and Product Leader with overall 14+ years of experience in Supply Chain Management, Logistics, and IT Services, having hands on expertise with relevant experience of 9 years on Oracle Transportation Management (OTM) Cloud and On-Premises, GTM, and SCM solutions. Skilled in requirement gathering, functional solutioning, technical analysis, data-driven decision-making, product innovation, and vendor management, with proven success in delivering enterprise-level implementations and enhancements and support.
Experience
Senior Consultant – SCM Enterprise Applications - Intelloger - Noida
(2024-11)
- Engaged with clients for requirement gathering and solutioning for OTM/GTM Cloud.
- Resolved operational and transactional issues related to declarations, invoicing, billing, and order uploads.
- Worked on OTM/GTM Cloud versions 24B, 24C, 25A, and 25B including OIC failure resolutions.
- Coordinated with Oracle support for SR resolution and handled AR bill approval issues.
- Collaborated with cross-functional teams to resolve integration-related issues.
- Executed end-to-end testing for CRs and enhancements.
- Delivered BIP/OTBI reports and analytics for operations and finance teams.
- Prepared BRD, RFC documents and delivered user training sessions.
- Configured Automation Agents, Business Rules, and Core OTM/GTM setups.
Deputy Manager – Digital SCM - Mahindra Logistics - Gurgaon
(2020-10 - 2024-06)
- Product owner for in-house TMS, OTM Cloud (21A), FMS, and EV Mobility systems.
- Led requirement gathering, sprint planning, and roadmap prioritization using Agile methodologies.
- Managed vendor relationships, API integrations, and performance monitoring for EV and telematics solutions.
- Delivered end-to-end testing, UAT, and user training for multiple applications.
- Developed and maintained BRD, PRD, and functional documentation.
- Automated manual processes, improving operational efficiency and reducing errors.
Senior Software Engineer – OTM Consultant - Tech Mahindra - Noida
(2016-09 - 2020-08)
- Provided L2 support for OTM issues across bulk planning, order release, itineraries, rates, and shipments.
- Configured OTM functional setups and performed feasibility analysis for enhancements.
- Worked with IBM Sterling Integrator for EDI validation between EBS and OTM.
- Supported OTM On-Premises versions 6.3.4 & 6.3.7 and trained junior team members.
Junior Software Engineer – OTM Support - Tieto Software Technologies - Pune
(2013-03 - 2016-09)
- Handled OTM transmission monitoring and integration error fixes.
- Supported onboarding of suppliers and users, and managed exchange rate uploads.
- Worked on client issues and fixing within the SLA.
- Worked on OTM On-Premises versions 6.3.0 & 6.3.2.
Oracle Apps Consultant - Saturn e Solutions - Pune
(2012-04 - 2013-03)
- Delivered functional support for Order Management and Inventory Management in Oracle EBS.
- Created MD50/MD70 functional specifications and performed performance tuning of SQL/PLSQL queries.
Electronics Engineer - Electronics Industry - Pune
(2010-01 - 2012-12)
- Worked in Electronics industry as a Trainee and support engineer in Home Automation and Gas detector companies in non-IT sector.
Education
Bachelor of Engineering - Electronics - Dr. J.J.M.C.O.E, Shivaji University (2009)
