Deepika Radhu

I am a compassionate person who likes to use the skills for the growth of organizations and operational setups.

Having a cross-functional and interdisciplinary understanding, which I get from my rotation in various departments, I am confident that I shall be able to contribute nothing less than the best. My key differentiators are my strength in Project Management, CRM Management, Data Analytics and Vendor Building & Management. I prefer working in chaos and turning it into an organised process.

I would love to have a work environment with new things to try and where people around me are full of compassion, empathy and team spirit.

Operations and Analytics Professional with 17 years of experience in Data Analytics and Operational Improvements.

• Expertise in Development Sector and Telecom – Overall Delivery on Operational KPIs, CRM, Analytics Projects 
• Project Management and Solution Implementation - Planned and successfully executed multiple projects like Lead System Development, Mobile App development, Payment Gateways Integrations Tax Receipts systems and Campaign management systems.
• Data Analytics – Leading Reporting and Analytics for fundraising team. Benchmarking, Fundraising analysis, reporting to Global teams and drive the insights from Key KPIs.
• Business Process Improvements - TATA Teleservices Limited- Carried out Business Process study of Sales Reject Analysis (to identify and control fraudulent sales from getting into the system) and Data Products Activation Process.
• Vendor Selection and Management- Leading the Vendor Selection and Management for bringing Operational & Cost efficiencies in line with fundraising strategy.

  Operating Expense

  Ratio improved by 23% in two years.

• BITS Pilani -MTech – Data Science & Engineering (Work Integrated Learning Program)

• ICFAI Tripura (Institute of Charted Financial Analysts of India) – MBA Finance (Work Integrated Learning Program),2017

• Ramjas College (Delhi University) - MSC. In Mathematics 

  Full Time Master’s Degree 2005