Deepsinh Rathod

Revenue Operations Team Lead with 10+ years of international finance operations experience, including 5+ years leading global Order-to-Cash (O2C), Contract-to-Invoice and Revenue Operations across UK, US, Canada, Australia, Northern Ireland and New Zealand. Experienced in leading high-performing teams, driving operational excellence, stakeholder management, process transformation, automation and governance supporting business revenue exceeding GBP 1.14B.

International Revenue Team Lead at Civica Resources Pvt. Ltd. (2024-04 – Present)

• Leading a high-performing team of six Revenue Operations professionals delivering end-to-end Order-to-Cash services across 70+ business units spanning six international markets, consistently achieving SLA, quality and revenue objectives.
• Responsible for processing and invoicing contracts totaling GBP 1.14B+, ensuring accuracy, SLA compliance, and operational governance.
• Partner with Sales, Finance, Commercial, Customer Success and Operations leaders to optimize revenue processes, resolve complex operational issues and improve customer experience.
• Designed and implemented Microsoft Copilot automation for recurring operational activities, reducing approximately six hours of manual effort each month while improving consistency and productivity.
• Handle billing escalations, contract reviews, invoice validation, and customer-impacting issues.
• Support month-end revenue activities and compliance under IFRS 15 and ASC 606.
• Implemented process controls that reduced manual errors by 30%.
• Develop SOPs, deliver training, and drive continuous process improvements.

Senior Revenue Assistant at Civica Resources Pvt. Ltd. (2023-10 – 2024-03)

• Acted as work lead for contract-to-invoice operations and revenue workflows.
• Coordinated with global Sales and Finance teams to ensure revenue integrity and SLA adherence.
• Supported operational reporting, process governance, and issue resolution.

Finance Administrator at Civica Resources Pvt. Ltd. (2020-10 – 2023-09)

• Processed sales orders and invoices across APAC, Europe, and North America.
• Supported billing operations, KPI tracking, customer communication, and operational reporting.

Finance Data Analyst at AppleTech Consultants (2019-09 – 2020-04)

• Led migration of financial data from legacy systems and performed reconciliation activities.

Loan Administrator at Stemmons Business Services Pvt. Ltd. (2017-02 – 2019-09)

• Managed financial transactions, settlements, reconciliations, and customer-facing operational activities.

Content Analyst at S&P Global (2015-09 – 2016-11)

• Researched and validated financial information for banking institutions across EMEA.

MBA – Sardar Patel University (2013 – 2015)

B.Com – The M.S. University of Baroda (2009 – 2012)