Devi M M
CPC (Assistant Manager)
About
Experienced healthcare delivery leader with extensive background in HCC coding, quality management, and large-scale team handling. Skilled in managing multiple teams, improving operational performance, and ensuring SLA compliance. Aspiring to contribute as a Manager by driving efficiency, quality, and team development.
Experience
Medical coder - Vee technologies pvt ltd
(2015-01 - 2016-12)
- Delivered consistent productivity and quality in medical coding assignments.
- Adhered to coding guidelines and client-specific requirements.
- Maintained accuracy while meeting daily production targets.
Senior medical coder - Vee technology pvt ltd
(2017-01 - 2018-12)
- Continued high-quality coding performance with strong compliance standards.
- Demonstrated subject-matter expertise to support team productivity.
- Ensured error-free coding aligned with audit benchmarks.
Quality Analyst - Vee technology pvt ltd
(2018-01 - 2019-12)
- Conducted detailed internal audits to ensure coding accuracy and compliance.
- Provided constructive feedback and root cause analysis (RCA) to coders.
- Supported quality improvement initiatives to enhance overall project performance.
Group coach - Vee technology pvt ltd
(2019-01 - 2020-12)
- Led and mentored a team of ~18 members to achieve productivity and quality targets.
- Monitored daily performance metrics and ensured SLA adherence.
- Coordinated with management to deliver expected outcomes consistently.
Team coach - Vee technology pvt ltd
(2021-01 - 2022-12)
- Managed Medicare and Commercial projects with a team of ~45 members.
- Ensured on-time project delivery in line with client SLAs.
- Balanced productivity, quality, and team engagement effectively.
Team lead - Vee health tek
(2023-01 - 2025-12)
- Led large-scale projects involving 100+ medical coders.
- Oversaw end-to-end project execution, including resource allocation and performance tracking.
- Ensured delivery excellence through strong quality governance and team leadership.
Assistant manager - S2m health
(2025-01)
- Managing multiple teams (4 Team Leads) with a total strength of 200+ coders.
- Driving project productivity while maintaining high-quality standards.
- Supporting leadership with operational planning, performance reviews, and continuous improvement initiatives.
Education
10th - Govt hr sec school (2004-01 - 2004-12)
12th - Govt hr sec school (2006-01 - 2006-12)
GNM Nursing - Bangalore City college (2010-01 - 2010-12)
