Devika Ar

Detail-oriented Senior Process Analyst with extensive experience in Individual Client Due Diligence (CDD), Know Your Customer (KYC), Anti-Money Laundering (AML) compliance, Enhanced Due Diligence (EDD), and customer risk assessments. Skilled in handling high-risk cases, performing comprehensive customer reviews, and ensuring compliance with regulatory requirements and internal policies. Strong expertise in AML regulations, Source of Funds (SOF) analysis, sanctions screening, adverse media investigations, and risk-based decision-making.

Proven track record of consistently achieving high quality standards and meeting SLA targets in fast-paced, compliance-focused environments. Adept at analytical problem-solving, stakeholder collaboration, and driving process efficiency while maintaining strict compliance standards.

Senior Process Analyst - Barclays - Chennai

(2022-07)

• Ensured regulatory compliance by meticulously reviewing and verifying individual customer KYC documents against AML regulations, internal policies, and statutory requirements.
• Conducted comprehensive customer risk assessments by analyzing transaction activity, customer profiles, geographic exposure, and identified risk indicators.
• Managed and executed Enhanced Due Diligence (EDD) reviews for high-risk customers, including detailed Source of Funds (SOF) analysis, adverse media screening, and sanctions checks.
• Analyzed complex customer profiles and supporting documentation to proactively identify and mitigate potential AML and compliance-related risks.
• Identified and meticulously documented suspicious activity observations, escalating findings to relevant compliance teams in strict accordance with internal procedures.
• Executed periodic KYC refresh, remediation, and re-verification activities for existing customers, consistently meeting defined regulatory timelines.
• Leveraged sanctions screening tools, high-risk country lists, and restricted industry guidelines to ensure unwavering adherence to AML compliance standards.
• Applied strong knowledge of Switch and ATA processes to optimize case handling and ensure seamless workflow transitions.
• Led a Right First Time (RFT) project focused on enhancing operational efficiency, minimizing errors, and guaranteeing process accuracy within stringent quality standards.
• Mentored and trained new team members, providing expert process guidance, quality support, and assistance with day-to-day operational queries.
• Fostered strong collaboration with onboarding, compliance, operations, and UK onshore stakeholders to efficiently resolve case queries, escalations, and documentation gaps.
• Facilitated knowledge-sharing sessions and team huddles to effectively communicate policy updates, process enhancements, and critical compliance requirements.
• Supported and contributed to process improvement initiatives through in-depth procedure reviews, documentation updates, and implementation of operational amendments.

Bachelor of Science - Mathematics - Stella Maris College, Madras University (2022-06)

12th Grade - Kendriya Vidyalaya (2019-04)

10th Grade - Kendriya Vidyalaya (2017-04)

Master of Business Administration - General - Amrita Vishwa Vidyapeetham