Devraj Mishra

As an experienced Senior Executive operations with a proven track record in overseeing field operations, team management, dealership coordination, and the installation of EV chargers, I aim to leverage my expertise in driving operational efficiency, fostering strong partnerships, and delivering high-quality services. My goal is to contribute to the growth of a forward-thinking organization in the electric vehicle sector, utilizing my leadership skills, problem solving abilities, and industry knowledge to ensure successful project execution, customer satisfaction, and the expansion of sustainable energy solutions.

Senior Executive operations at Echargebays Pvt ltd. (2025-04 – Present)

• Senior Operations Management: Oversaw day-to-day operations in the field, ensuring efficient service delivery, troubleshooting, and problem resolution for EV chargers.
• Team Management: Led and coordinated a diverse team, fostering a collaborative environment, providing guidance, training, and performance evaluations to ensure optimal productivity.
• Dealership Management: Managed relationships with dealerships, ensuring alignment of goals, training, and resources for seamless distribution and promotion of EV chargers.
• EV Charger Installation: Supervised and facilitated the installation of electric vehicle (EV) chargers, ensuring adherence to safety standards, customer satisfaction, and timely project completion.
• Reporting & Analysis: Regularly reported on field operations and performance metrics to senior management, identifying areas for improvement and streamlining processes for increased efficiency.

Field Service Engineer at Axiom Energy Conversion Limited (2019-01 – 2024-12)

• EV Charger Service & Maintenance: Responsible for the efficient servicing and maintenance of electric vehicle (EV) chargers, ensuring optimal performance and addressing technical issues as needed.
• Service Report Maintenance: Maintained detailed and accurate service reports, documenting repairs, maintenance schedules, and service outcomes to ensure transparency and traceability.
• Technical Troubleshooting: Diagnosed and resolved complex technical issues in EV chargers, ensuring minimal downtime and maximizing equipment reliability.
• Customer Support & Satisfaction: Ensured a high level of customer satisfaction by providing effective solutions, timely repairs, and clear communication.
• Process Improvement: Contributed to the continuous improvement of service procedures, enhancing operational efficiency, and reducing service turnaround time.

B.Tech in Electrical and Electronics Engineering – Abdul Kalam Technical University Lucknow (2022)

Diploma in Electronics Engineering – Tathagat Gautam Government Polytechnic Shrawasti (2018)