Devvv Gusain

A dedicated and proactive hospitality professional with hands-on experience in guest relations. Skilled in handling guest interactions, managing feedback, maintaining communication records, and ensuring smooth front office operations. Adaptable, hardworking, and committed to continuous learning.

Guest Experience/Front Desk – On-the-Industrial Trainee - Wyndham Grand Udaipur Fateh Sagar Lake - Udaipur

(2025-11 - 2026-05)

• Welcoming and meeting guests during departures and collecting feedback
• Conducting in-house courtesy calls to ensure guest satisfaction
• Maintaining departure records and updating guest email databases
• Establishing warm communication with guests and taking ownership of guest concerns
• Assisting the Front Office team in maintaining a pleasant and seamless guest experience

Diploma - Front Office Assistant - CENTER OF EXCELLENNCE FOR HOSPITALITY TRAINING / IHM EDUCATION (2025 - 2026) Dehradun, Uttarakhand

10th - Trinity High school Dehradun, Uttarakhand