Dharani Balu

Senior supply chain logistics coordinator with 4 years of experience in Ecommerce industry. Expertise in export documentation filing, strategic planning and end-to-end operation handling. Strong team coordination skills with a track record of reducing logistics costs, improving on time delivery rates, and overall operational efficiency.

Senior Logistics Coordinator - Fouvi Technology Pvt Ltd - Coimbatore, India

(2022-07)

• Managed end-to-end Ecommerce orders fulfillment of 3000-5000 orders per month.
• Maintaining inventory control ensured on-time dispatching, and improved packing accuracy.
• Reduced export and domestic logistics costs by 10% through strategic cost control and process optimization.
• Prepared export documentation, resolved customs clearance issues, and coordinated effectively with customers to ensure smooth cross border operation
• Implemented 3PL integrated tracking systems and API integration with logistics partners to enhance visibility and operation efficiency.
• Reducing customer support enquiries 50% and improving on time delivery 95% -97%
• Coordinate with the last mile delivery operations.
• Streamlined returns and reverse logistics processes, reducing handling time by 35%
• Achieved 15% cost savings by conducting systematic freight bill audits and optimizing logistics partners relationships
• Successfully handled logistics operations across multiple brands, driving efficient B2B logistics planning and transportation coordination.
• End-to-end marketplace order fulfillment, ensuring accurate and on time delivery across all channels.
• Effectively coordinated with the operation team to maintain dispatch schedules and ensure timely order processing.

Bachelor of Engineering - Electrical and Electronics Engineering - Christian College of Engineering and Technology (2016 - 2020)