Product Manager — COMOS Product Suite at Siemens Industry Software (India) Pvt. Ltd. (2017-01 – 2026-01)
Led product strategy, roadmap, and cross-functional delivery across 4 COMOS products — COMOS AI, DDMS, COMOS enterprise web platform, and mobile field operations — serving global plant engineering customers
- COMOS AI Chatbot | MVP → Production: Delivered end-to-end the department's first customer-facing AI application — an Azure AI chatbot using Semantic Search and RAG that surfaces contextual plant-engineering guidance. Instrumented a rich analytics layer tracking queries, intent trends, and response quality — driving continuous tuning and giving leadership real-time adoption visibility. 15% productivity lift, > 65% first-try acceptance, establishing the foundation for AI adoption across the COMOS suite.
- COMOS DDMS | Metadata ML Service: Architected and shipped an ML service that cut complex metadata tagging effort by 70% and unblocked large-scale brownfield migrations. Owned the full lifecycle — training-data strategy, fine-tuning DistilBERT on customer taxonomies, and productizing a confidence-scored suggestion layer with human-in-the-loop review.
- COMOS Mobile | New MRO Use Case (Tour Maintenance): Spotted that field engineers were limited to single-asset work orders while real MRO required multi-asset inspection tours. Repurposed an underutilized backend capability for mobile and designed a zero-training UX — unlocking a new use case that drove new customer acquisition and lifted existing-customer satisfaction.
- COMOS DDMS | SharePoint Integration: Eliminated dependency on COMOS-specific document workflows by enabling native SharePoint integration — cutting checkout setup time by 90% and improving workflow efficiency 10×. Reframed document management from a configuration burden into a leverage point on customers' existing stack.
- COMOS Web | Search Experience Redesign: Rebuilt search around discoverability research with plant engineers — barcode scanning, customer-configurable terminology rules, AND/OR logic, and a persistent global search bar. +30% search success rate, −30% time-to-find.
- COMOS Web | Enterprise SSO: Partnered with customer IT and security to replace Windows/LDAP with OIDC-based SSO (Okta, Azure AD), resolving a compliance blocker and enabling external-supplier onboarding — unblocking stalled enterprise deployments.
- COMOS Web | Event-Driven Integration (Kafka): Led replacement of degrading webhook notifications — which required manual server resets under load — with a Kafka pub/sub event service for real-time integration with external enterprise systems. +20% customer adoption for MRO workflows.
- COMOS Mobile | Sync Performance: Diagnosed data-sync latency as the #1 field-engineer complaint and led the fix across mobile, backend, and QA teams — sync time −40%, CSAT 60% → 80%.
Software Engineer & Technical Lead at Siemens (2007-06 – 2017-12)
Software Engineer at NIIT Technologies (2005-12 – 2007-06)
