Dhvanit Shukla

Versatile professional with 7+ years of experience in operations, auditing, finance, and digital marketing. Skilled in administration, client interaction, content creation, and e-commerce support. Strong track record in managing backend tasks and ensuring smooth business operations.

Social Media Coordinator (Freelancer) at Self-employed (2024-01 – Present)

• Created simple posts and infographics to help businesses with their online presence.
• Made basic designs and content based on the client's business type and needs.
• Helped with regular posting and keeping pages active.
• Supported with basic replies and messages from followers.
• Worked with different small businesses to improve their visibility online.
• Assisted with backend tasks for an online store, such as updating order status, basic product info, and customer queries. (Shopify)
• Supported the supply chain process by tracking deliveries and coordinating with vendors for logistics updates. (Shopify)
• Maintained simple data logs related to orders, returns, and customer follow-ups. (Shopify)
• Helped respond to product inquiries and supported buyers with basic issue resolution through messaging and updates. (Shopify)

Executive – Operations at NJ India invest Pvt. Ltd. (NJ Group) (2023-08 – 2023-12)

• Handled daily operations, including SIP, mutual fund, and corporate bond entries.
• Managed corporate calls, office administration, stationery, billing, courier entries, and petty cash.
• Addressed client queries and issues efficiently.
• Performed backend operations, MIS reporting, and data analysis, ensuring smooth office administration and operational support.

Auditor - I at I H Desai & Co. (2020-08 – 2023-04)

• Conducted audits for Trusts, NGOs, and Schools to ensure compliance with financial and operational regulations.
• Performed general auditing tasks, including reviewing financial records, verifying documents, and preparing audit reports.
• Handled Tally-based accounting entries, reconciliations, and financial reviews.
• Collaborated with management and staff during audit processes to gather required data and clarify findings.

Social Media Marketing & Content Marketer - Ahmedabad (Freelancer) at Self-employed (2017-07 – 2020-07)

• Managed social media pages (Facebook and Instagram), created engaging content, designed logos and posts using Canva, handled post engagement, managed admin panels, and executed paid ad campaigns to increase visibility and reach.

Operation Executive - individual personal loan Credit & Sales at Pahal Financial Services Pvt. Ltd. (2016-07 – 2017-06)

• Handled KYC verification, CIBIL inquiries, and general operational tasks such as form filling, customer verification, and loan agreement processing.
• Also involved in the sales process, as well as collection and recovery activities.

Back office and admin officer at Joshi Shukla & Associates Chartered Accountants (2013-09 – 2016-02)

• Managed office maintenance, arranged stationery, handled courier distribution, and drafted official emails and letters.
• Resolved employee concerns and coordinated staff requirements for smooth daily operations.

B.com in Accounting and Statistics – Krantiguru Shyamji Krishna Varma Kutch University (KSKVKU) (2013)