Dimansh William

To obtain a position with an innovative, growing organisation, where i can utilize my educational and life experience of administrative and business management, principles of marketing to provide customer service and achieve desired corporate results.

Customer Support Lead - Dipitr Technologies

• Worked as customer support head and lead team who handles customers for physiotherapy products
• Managed Amazon Platform for orders feedback and reviews
• Managed orders on Shopify
• Assist testing team and gave feedback to update the product
• Wrote blogs on Quora and company's website

Inside Sales Manager - uCertify

• Worked in US based educational platform and handled inside sales process
• Use to dial more that 225 calls in a day to some of the reputed schools and universities professors to demonstrate the company's online learning platform, LMS

Customer service executive - Ritchitzen Zeith

• Worked in UK shift handled lifestyle survey calls for 7 months in outbound process
• Also handled the management part as a substitute

Senior executive - Apone Infotech

• Worked in UK IVA process for 10 months
• Use to handle calls of UK clients regarding banking and financial queries

Senior executive - Cardekho

• Worked in General insurance department for 6 months and handled queries of customers over the telephone
• Received an appreciation email from a customer

Customer Executive - Bajaj Allians

• Worked in life insurance department for 2 years and use to sell life insurance
• Achieved monthly targets and received two appreciation calls from customers

Bachelor of Commerce

Higher Secondary Certificate

Senior Secondary Certificate