Customer Support Lead at Dipitr Technologies
- Worked as customer support head and lead team who handles customers for physiotherapy products
- Managed Amazon Platform for orders feedback and reviews
- Managed orders on Shopify
- Assist testing team and gave feedback to update the product
- Wrote blogs on Quora and company's website
Inside Sales Manager at uCertify
- Worked in US based educational platform and handled inside sales process
- Use to dial more that 225 calls in a day to some of the reputed schools and universities professors to demonstrate the company's online learning platform, LMS
Customer service executive at Ritchizen Zeith
- Worked in UK shift handled lifestyle survey calls for 7 months in outbound process
- Also handled the management part as a substitute
Senior executive at Apone Infotech
- Worked in UK IVA process for 10 months
- Use to handle calls of UK clients regarding banking and financial queries
Senior executive at Cardekho
- Worked in General insurance department for 6 months and handled queries of customers over the telephone
- Received an appreciation email from a customer
Customer Executive at Bajaj Allians
- Worked in life insurance department for 2 years and use to sell life insurance
- Achieved monthly targets and received two appreciation calls from customers
