Dinesh Mishra

Accomplished Logistics, Warehouse Operations, and Supply Chain Management professional with 15+ years of rich experience across e-commerce logistics, franchise operations, last-mile delivery, inventory management, procurement, vendor coordination, and business operations. Demonstrated expertise in handling high-volume warehouse operations, hub management, team leadership, client servicing, operational audits, and process optimization for reputed organizations.

Hub Incharge Operation Management - Flipkart India Pvt Ltd - Jodhpur, Rajasthan

(2026-02 - 2026-04)

Managed last-mile delivery and hub operations across three self-operated hubs and eight franchise hubs. Monitored early-morning performance metrics such as FPSR, FASR, and FAD, and led regular team meetings to resolve operational issues. Oversaw the handling of more than 20,000 products daily, ensuring accurate data management, performance evaluation, and effective follow-ups on inbound and outbound route planning, performance gaps, and escalations.

Conducted a post–BBD sale inventory audit to identify and resolve inventory integrity issues and COD mismatches. Successfully investigated discrepancies and implemented corrective actions to prevent future occurrences. Handled loss prevention activities, ensuring minimal shrinkage and improved operational control.

• Managed operations across 6 self-operated hubs and 118 franchise hubs.
• Monitored FPSR, FASR, and FAD operational performance metrics.
• Handled more than 20,000 daily product movements with accurate reporting.
• Conducted post-BBD inventory audits and resolved COD mismatch issues.

Operations Manager - Indie jewels Fashions Pvt. Ltd. - Jaipur and Rest of Rajasthan

(2021-07 - 2024-09)

• Handled Online offline order process along with import export
• Handled multiples vendors managed MIS for billing process quality check
• Managed inbound and outbound dispatch operations through Shiprocket and Unicommerce.
• Handled inventory lifecycle from raw material to finished goods.
• Managed procurement and logistics for franchise operations across North India.
• Played a major role in office expansion projects across multiple states.
• Handled 3 production units 50 offline stores 7 online self-hubs

Operation Manager - Predel Business Services Pvt. Ltd. - Jaipur & Delhi

(2018-12 - 2021-06)

• Managed key client accounts and warehouse operations. Handled client Agrostar, Bluedart, Udaan
• Improved operational efficiency and strengthened vendor relationships.
• Implemented process improvements and operational strategies.
• Managed 11 warehouse Jaipur, Jodhpur, Udaipur, Ajmer, Bhiwadi, Neemrana Bawal, Samalka, Bhilwara, Chittorgarh, Kota

Executive – RSP Operations - Blue Dart Express Pvt. Ltd. - Jaipur

(2017-03 - 2018-11)

• Managed inbound/outbound operations for Rajasthan region.
• Handled franchise performance monitoring and Control Tower reporting.
• Supervised a team of 125 employees and managed DHL NBDO project operations.
• Day to day operational performance evaluation & Follow up

Executive Warehouse Operations - Ecom Express Pvt. Ltd. - Chittorgarh

(2015-07 - 2017-03)

• Managed vendor operations and logistics coordination.
• Supported business development and process optimization.

Channel Management Officer - DTDC Express Ltd. - Jaipur

(2011-12 - 2015-07)

• Managed load segregation and air cargo operations.
• Maintained vendor coordination and shipment accuracy.
• Franchise development
• Business Development of franchise
• Bill Managed and collection

Operations Executive - Ogilvy & Mather Pvt. Ltd. - Jaipur

(2005-04 - 2009-08)

• Managed outdoor advertising campaigns and business development.
• Handled brand promotions and campaign execution.

MBA - Marketing & Finance - Rajasthan Technical University (2009 - 2011)

B.A. - Rajasthan University (2003 - 2005)

XII - Arts - State Board Ajmer (2002 - 2002)

X - State Board Ajmer (2000 - 2000)