Mahendra Kachle

Accomplished warehouse and supply chain operations professional with 15+ years of progressive experience spanning quick commerce, e-commerce, agri supply chain, retail, and 3PL logistics. Demonstrated track record of reducing operational costs by up to 15%, improving productivity by 25–30%, and building high-performing teams across multi-site operations. Adept at WMS implementation, dark store management, last-mile optimization, and cross-functional stakeholder coordination.

Currently available for senior operations leadership roles across quick commerce, e-commerce, and 3PL sectors — open to opportunities across Mumbai Metropolitan Region and Pune.

Manager – Mother Hub (MH) Operations - Zepto (Kiranakart Technologies Pvt. Ltd.) - Pune

(2024-11 - 2026-02)

• Oversee end-to-end Mother Hub operations ensuring 99%+ order fulfilment accuracy and on-time dispatch to dark stores across the network.
• Coordinate inbound/outbound logistics, carrier SLAs, and inventory health across high-velocity SKU assortment.
• Drive continuous process improvement initiatives, reducing average order processing time by 30% and boosting staff productivity by 25%.
• Recruit, mentor, and develop a team of supervisors and 40+ warehouse associates, maintaining low attrition through structured training programs.
• Own KPI governance: order fill rate, shipping accuracy, shrinkage, and inventory turnover; present weekly MIS to senior leadership.
• Lead safety audits and enforce 100% regulatory compliance across all hub operations.

Supply Chain Analyst / Outbound Manager - Infinity Retail Limited (Croma / Tata) - Pune

(2022-09 - 2024-10)

• Managed outbound operations for consumer electronics retail, ensuring timely, accurate deliveries across stores and customer fulfilment points.
• Monitored inventory levels, proactively minimized stock-outs, and optimized stockroom utilization by 20%.
• Coordinated with 10+ transportation vendors to maintain delivery SLAs; resolved escalations within defined TAT.
• Built and maintained analytical dashboards for operational KPIs, enabling data-driven decisions and monthly performance reviews.
• Ensured full adherence to company SOPs, safety standards, and industry compliance frameworks.

Assistant Manager – Warehouse Operations (Flipkart) - Steller Value Chain Solutions Pvt. Ltd. - Panvel, Navi Mumbai

(2021-06 - 2022-09)

• Managed large-scale inbound and outbound operations for Flipkart e-commerce fulfilment centre handling 10,000+ daily shipments.
• Achieved zero inventory discrepancy through rigorous cycle counting and Flipkart Flow System utilization.
• Enforced strict safety and COVID-19 protocols across a 150+ member workforce with zero incident record.
• Coached and upskilled warehouse staff, improving per-person throughput by 18% within 6 months.

Territory Operations Manager - Ninjacart India Pvt. Ltd. - Western Maharashtra

(2019-01 - 2021-05)

• Oversaw B2B agri supply chain operations across Western Maharashtra — managing collection, grading, packing, and last-mile distribution to 500+ retail customers.
• Managed SKU planning, dispatch schedules, vehicle deployment, and vendor coordination for time-sensitive perishable logistics.
• Established and expanded 4 new collection centres, improving regional coverage and reducing transit time by 22%.
• Resolved operational bottlenecks proactively, improving daily delivery adherence from 78% to 95%+.

Senior Warehouse Operations Manager - Doka India Pvt. Ltd. - Taloja, Navi Mumbai

(2012-10 - 2018-12)

• Managed 6+ years of end-to-end warehouse operations for formwork solutions MNC — stock management, movements, reconciliations, and documentation.
• Handled MIS reporting, internal audits, and compliance across all warehouse activities.
• Negotiated transport contracts and managed vehicle fleet, achieving 15% reduction in freight costs.
• Managed export shipments and ensured regulatory and customs compliance for international orders.

Freelance Operations & Logistics Consultant - Independent Supply Chain Consultant - Mumbai / Pune

(2011-01 - 2012-09)

• Provided advisory services to 3+ SME clients across the Pune–Mumbai corridor on warehouse setup, SOP design, and vendor management.
• Assisted regional distribution businesses with SOP development, route optimization, and manpower planning.
• Bridged expertise across FMCG distribution and warehousing projects, laying groundwork for corporate re-entry.

GTRN Executive - Gati Limited - Mumbai

(2006-06 - 2010-12)

• Coordinated dispatch scheduling and managed on-time deliveries to multiple distribution centres across Mumbai.
• Supervised product distribution operations and resolved last-mile logistics issues during peak seasons.
• Supported operations teams during high-demand periods, ensuring service levels were maintained.

Bachelor of Arts (B.A.) - University of Mumbai (2006-06)