Dineshraj N
Exports Marketing | RFQ Management | Business Development | EXIM Operations
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About
MBA graduate specialising in HR & Business Analytics with experience in Export Marketing, RFQ/RFI/RFP management, quotation preparation, costing analysis and customer coordination. Currently working as EXIM Assistant at LG Balakrishnan & Bros Ltd. Skilled in export enquiries, project follow-up, business development, documentation management, Incoterms, SLA awareness, Six Sigma fundamentals and continuous improvement practices.
Experienced in coordinating with customers, vendors, production, costing and engineering teams to support global RFQ and sourcing activities.
Experience
EXIM Assistant (Exports Marketing - RFQ) - LG Balakrishnan & Bros Ltd. - Coimbatore
(2025-12)
- Prepare project quotations and support RFQ activities for global customers.
- Handle RFI (Request for Information) and RFP (Request for Proposal) requirements.
- Perform costing analysis, profitability assessment and commercial review coordination.
- Manage export marketing enquiries, customer communication and project tracking.
- Coordinate with costing, production, engineering and supply chain teams for timely submissions.
- Follow up on new development projects, feasibility reviews and quotation status updates.
- Knowledge of SLA requirements to support customer responsiveness and delivery commitments.
- Apply Six Sigma awareness, Kaizen and continuous improvement concepts in daily operations.
- Work with customer portals and export documentation processes using Incoterms knowledge.
Junior Sales Associate - CRM Operations & Client Support - KG Invicta Services Pvt. Ltd. - Coimbatore
(2023-12 - 2025-03)
- Managed inbound/outbound customer interactions through CRM platforms.
- Handled customer enquiries, order processing, complaint resolution and post-sales support.
- Prepared MIS reports, trackers, dashboards and operational reports.
- Coordinated order fulfilment, delivery tracking and customer retention activities.
Education
MBA - HR & Business Analytics - MP Nachimuthu M. Jaganathan Engineering College (2023 - 2025)
B.Com - Commerce - Shree Venkateshwara Arts & Science College (2020 - 2023)
