Dipti Maity

Dedicated and results-oriented professional with over 4.5 years of experience in healthcare operations, academic coordination, nursing education, and administrative management. Experienced in leading multidisciplinary teams, coordinating academic and operational activities, conducting staff training, mentoring students, and ensuring smooth day-to-day operations. Skilled in program coordination, faculty support, SOP development, quality compliance, documentation, MIS reporting, and stakeholder management.

Clinic Assistant Manager - Suraksha Diagnostic Ltd - Newtown, Kolkata

(2025-01)

• Managed the day-to-day operations of a multidisciplinary diagnostic centre, ensuring smooth coordination between clinical, administrative, and support teams.
• Led staff scheduling, onboarding, training, and performance monitoring to improve operational efficiency and team productivity.
• Developed and implemented Standard Operating Procedures (SOPs) while supporting process improvement and quality initiatives.
• Coordinated cross-functional projects and collaborated with internal stakeholders to ensure timely execution of operational and quality objectives.
• Built strong relationships with doctors, consultants, vendors, and management to facilitate effective communication and seamless service delivery.
• Managed daily cash collection, billing reconciliation, and financial reporting while ensuring accuracy and compliance with organizational policies.
• Supervised inventory management, stock verification, procurement coordination, and optimal utilization of medical consumables and operational resources.
• Coordinated preventive maintenance and servicing of diagnostic equipment, ensuring maximum uptime and uninterrupted operations.
• Prepared MIS reports, operational dashboards, and departmental documentation to support management reviews and data-driven decision-making.
• Served as a member of the NABH Internal Audit Team, supporting internal audits, compliance monitoring, documentation, and implementation of corrective actions.

Operation Manager - TBCS

(2024-12 - 2025-10)

• Recruitment Process Optimization: Mapping workflows and improving the recruitment lifecycle to enhance efficiency and reduce time-to-hire.
• Team Leadership & Management: Supervising recruitment teams, setting performance targets (KPIs), and providing training.
• Compliance and Legal Compliance: Ensuring adherence to local labour laws, international hiring regulations, and documentation standards.
• Client & Vendor Relationship Management: Coordinating with client organizations to understand requirements and ensuring quality service delivery.
• Performance Monitoring: Tracking key metrics like cost per hire, time to fill, and recruiter efficiency to drive continuous improvement.
• Operational Budgeting: Managing costs, allocating resources efficiently, and overseeing invoicing/payroll processing.

Academic Coordinator - Sri Raghavendra Institute of Educational Society

(2023-02 - 2024-11)

• Assessment & Examinations, managing results, and maintaining academic records.
• Compliance & Accreditation
• Managed faculty and student duty rosters and academic schedules.
• Coordinated student assessments, internal examinations, and academic records.
• Assisted in curriculum planning and implementation as per university guidelines.
• Managed student registration, examination documentation, and university compliance.
• Coordinated with faculty, students, and university authorities for academic activities.
• Maintained academic documentation, attendance, and student progress records.
• Organized orientation programs, academic meetings, and training sessions.
• Ensured smooth academic operations and compliance with institutional policies.
• Curriculum Management
• Clinical Coordination
• Student Monitoring

Assistant Lecturer - Acharya Institute

(2022-01 - 2022-12)

• Delivered classroom lectures and supervised clinical training for nursing students.
• Conducted practical demonstrations, student mentoring, and competency assessments.
• Prepared lesson plans, study materials, and evaluation records as per university guidelines.
• Served as Class Coordinator, managing class activities, curriculum implementation, attendance, and student progress.
• Coordinated with faculty and students to ensure smooth execution of academic and clinical schedules.
• Participated in the NAAC Internal Audit Team, supporting documentation, quality audits, and accreditation compliance.
• Maintained academic records, examination documentation, and clinical posting reports.
• Assisted in organizing seminars, workshops, academic events, and student development programs.

Master of Hospital Administration - Hospital Administration - MAKAUT (2023 - 2025)

Basic B.Sc. Nursing - Nursing - RGHUS (2017 - 2021)

10+2 - Datan High School (2015 - 2017)

10 - Koria High School (2014 - 2015)