Crew Member - Hotel Nifa - Morjim Beach, Goa
- Welcomed guests professionally and managed check-in and check-out processes seamlessly.
- Handled guest reservations, walk-ins, and special room requests.
- Resolved guest complaints politely and coordinated efficiently with housekeeping and maintenance teams.
- Managed cash and digital billing payments accurately during checkout shifts.
Crew Member - B&B - Arambol Beach, Goa
- Served as the primary point of contact for international and domestic beach tourists.
- Maintained clean, organized visitor logs and front desk documentation.
- Assisted guests with local travel itineraries, rentals, and dining recommendations.
- Managed phone queries, online bookings, and room inventory updates.
Crew Member - Sizzle - Panvel, Maharashtra
- Delivered high-standard table service in a fast-paced, high-volume dining setup.
- Collaborated closely with the kitchen team to ensure accurate and timely order fulfillment.
- Handled order entry on Point of Sale (POS) terminals and processed final billing efficiently.
- Upsold menu specials, contributing directly to higher average sales per table.
Crew Member
- Managed lead generation, cold outreach, product demonstrations, and deal closings.
- Consistently met and exceeded monthly sales targets by utilizing persuasive communication and deep product knowledge.
- Built and nurtured long-term relationships with clients, ensuring high satisfaction and repeat business.
- Conducted market research to assist the team in staying ahead of industry trends and competitor strategies.
Crew Member
- Provided personalized guidance and support to clients, actively listening to their needs to suggest optimal paths.
- Leveraged soft-spoken communication and empathy to build trust and resolve client concerns effectively.
- Maintained detailed records of sessions and followed up with clients to ensure ongoing progress and satisfaction.
