Dishant Sagar

Operations professional with hands-on experience in mobility and field coordination. Proven ability to handle daily fleet tasks and solve real-time issues. Highly motivated to build a career in Logistics, SCM, and Fleet Management. Eager to learn industry workflows and contribute to team growth through hard work and reliability.

Yulu Captain - Yulu Bike Pvt. Ltd. - Delhi

(2025-08 - 2026-04)

• Support fleet operations including issue tracking and deployment support.
• Coordinated with riders, ground staff, and technicians for smooth operations.
• Handled customer escalations related to rides, payments, and app issues.
• Monitored service tickets and ensured closure within defined TAT.
• Maintained daily operational reports and ensured process compliance.

Store Manager - Rishabh Electronics Store - Delhi

(2023-04 - 2025-06)

• Managed store operations including sales, inventory, and staff coordination.
• Handled billing, cash, and UPI transactions with meticulous reconciliation.
• Maintained stock records and assisted in basic inventory coordination.
• Prepared daily sales and operational reports for management review.
• Resolved customer issues promptly and ensured high service satisfaction.

Operations Executive - Alexis Global Pvt. Ltd. - Noida

(2022-10 - 2023-03)

• Verified documents for SBI Card applications as per compliance guidelines.
• Ensured data accuracy and adherence to standard operating procedures (SOPs).
• Coordinated with internal teams to resolve discrepancies and missing info.

Master of Social Work - Social Work - IGNOU (2021 - 2023)

Bachelor of Arts - Arts - University of Delhi (2017 - 2020)

Diploma in Health & Sanitary Inspector - Health & Sanitary Inspection - AILSG (2018 - 2019)

Certificate in COPA - Computer Operations and Programming Assistant - NCVT Govt. ITI (2016 - 2017)