Divya Gaikwad

Finance professional with experience in financial operations, reconciliations, reporting, and stakeholder coordination, currently transitioning into Marketing and brand strategy. Certified in Fundamentals of Digital Marketing by Google Skill shop, with knowledge of social media marketing, SEO, content marketing, campaign planning, and consumer engagement. Strong analytical mindset combined with communication, reporting, and problem-solving skills, seeking opportunities in digital marketing, marketing analytics, branding, and strategy.

Senior Financial Analyst at eClerx Services Limited (2024-06 – Present)

• Perform daily cash and position reconciliations for high-net-worth client portfolios across equities and fixed income.
• Investigate and resolve trade mismatches, cash flow discrepancies, FX exposures, dividend variances, and tax-related issues to ensure reporting accuracy.
• Analyze portfolio and balance data to support advisors and stakeholders with accurate financial insights and operational reporting.
• Collaborate with cross-functional teams in a fast-paced global financial environment to ensure smooth operational workflows.
• Conduct knowledge transfer and cross-training sessions across equity and fixed income processes to improve team productivity.
• Identify process gaps and support workflow improvement initiatives through analytical problem-solving and operational coordination.

Process Executive at Cognizant Technology Solutions India Pvt Ltd. (2022-08 – 2024-04)

• Managed onboarding processes for private equity investors by validating investor information and updating KYC profiles in compliance with regulatory standards.
• Performed daily and monthly reconciliations between custodial and internal records, identifying and resolving operational discrepancies.
• Coordinated trade postings, settlements, and client instructions across multiple asset classes.
• Prepared variance and operational reports to improve data accuracy and workflow tracking.
• Supported compliance audits through accurate documentation management and data validation.

Executive at T.G.Hotchandani & Associates Chartered Accountants (2022-03 – 2022-07)

VCIP (Video Based Customer Identification Process) Department

• Managed Video-Based Customer Identification Process (VCIP) cases while ensuring compliance with operational and regulatory standards.
• Maintained MIS dashboards and operational quality reports for tracking team performance and accuracy metrics.
• Coordinated with operations and product teams to resolve workflow and process-related issues.
• Reviewed and approved customer identification cases based on risk and compliance guidelines.
• Trained and mentored new team members to improve onboarding and process accuracy.

Sales and Marketing Intern at Unschool (2021-06 – 2021-09)

• Promoted educational programs through digital marketing, social media outreach, and direct communication initiatives.
• Planned and executed outreach strategies to increase engagement and participation across online and offline channels.
• Took ownership of organizing and coordinating a nationwide sales and marketing event, handling promotion, communication, and audience engagement activities.
• Built and maintained relationships with potential participants through continuous follow-ups and campaign communication.
• Assisted in onboarding and guiding new interns regarding campaign execution and outreach processes.

Bachelor of Commerce in B.Com – Karmaveer Bhaurao Patil College, Vashi (2021)

12th/HSC – Vashi English High School and Junior college (Tilak College) (2018)

10th/SSC – Mother India Mission English School and Junior college (2016)