Divyanshu Gupta

Highly driven sales and business development professional with proven experience across telecom and fintech sectors, specializing in merchant acquisition, strategic relationship management, and revenue growth. Seeking a challenging role in a forward-thinking organization where I can leverage my field expertise, analytical skills, and customer-centric approach to drive market expansion and deliver consistent business impact.

Urban Sales Promoter - Bharti Airtel

(2021-05 - 2023-02)

A sales professional focused on promoting and selling Airtel products and services within urban areas. This role involves direct customer interaction, likely at retail locations or through door-to-door sales, to increase Airtel's market share. The promoter is responsible for meeting sales targets, providing customer service, and potentially handling activations or registrations.

Junior Executive - Reliance SMSL LTD

(2023-03 - 2024-06)

Managing a Jio store at the local level, ensuring excellent customer service, acquiring new customers, providing post-sales support, achieving sales targets, maintaining inventory levels, and overseeing overall store operations to deliver a positive customer experience within the Jio network

Premium Account Executive - PhonePe LTD

(2024-09 - 2025-11)

• Merchant Acquisition: Onboard new, high-value offline merchants across verticals (like F&B, retail, and hospitality) based on transaction volume potential.
• EDC/POS Sales: Pitch and sell payment devices, soundboxes, and card swipe machines to business owners
• Relationship Management: Nurture existing merchant relationships, drive engagement, and upsell value-added financial or payment services.
• Competition Mapping: Monitor and report local competitor activities and market share within the assigned territory.
• Infrastructure & Servicing: Handle device installation, rental collections, merchant retention, and reactivation of inactive accounts.

Team Leader - PAYTM

(2025-11 - 2026-04)

• Sales and target achievement: Drive EDC machine sales to Retail and other businesses, and ensure the team consistently meets and exceeds sales targets.
• Team management: Lead, train, and motivate a team of field executives to achieve performance goals and earn incentives.
• Operations and performance monitoring: Manage day-to-day operations, monitor daily productivity and quality of merchant acquisitions, and analyze sales metrics.
• Business development: Work on developing strategies for business development, manage customer expectations, and identify areas for improvement in sales processes.
• Reporting: Handle regular reporting and MIS (Management Information Systems) using tools like Excel.
• Merchant onboarding: Oversee the onboarding of new merchants and ensure their satisfaction with Paytm's services, such as educating them on the benefits of the EDC machine.

High school - Guru nanak Girls Inter College (2019)

Intermediate - Rajasthan Inter College (2021)

Bachelor of Commerce - Commerce - Mahatma Gandhi kashi vidyapeeth (2021 - 2024)

MBA - Integral University (2026)