Dr. Ravi Joshi

Healthcare administration professional with 6+ years of experience in healthcare and 3+ years leading hospital operations, patient services, quality systems, NABH compliance, and cross-functional team coordination. Strong background in TPA/insurance management, process improvement, HR support, and operational planning. Adept at streamlining workflows, improving patient experience, and ensuring regulatory compliance in multi-specialty hospital settings.

Operations Manager - PP Maniya Hospital Pvt. Ltd. - Surat

(2026-03)

• Leading end-to-end hospital operations across OPD, IPD, billing, patient services, and support departments.
• Managing TPA/insurance tie-ups, claims processing, rate negotiations, and reimbursement coordination.
• Driving quality initiatives, internal audits, SOP implementation, and compliance monitoring.

Hospital Administrator - Mavjat Multispeciality Hospital - Palanpur

(2024-09 - 2026-03)

• Managed daily hospital administration, including OPD/IPD coordination, patient flow, billing support, and interdepartmental communication.
• Supervised administrative, HR, and support teams to maintain service efficiency, accountability, and smooth operations.
• Coordinated quality initiatives, internal audits, documentation control, and patient safety improvements.
• Supported TPA/insurance processes, grievance resolution, and operational problem-solving.

Hospital Administrator - Medipolis Life Care - Palanpur

(2023-06 - 2024-09)

• Oversaw hospital operations, administrative coordination, staff scheduling, and workflow management.
• Assisted in NABH preparation, compliance activities, policy implementation, and documentation control.
• Worked closely with clinical and non-clinical teams to improve patient experience and operational efficiency.
• Supported HR processes, workforce policies, and daily administrative functions.

HR Executive - Unity Hospital - Surat

(2023-01 - 2023-06)

• Managed recruitment, onboarding, attendance, and HR compliance processes.
• Improved employee engagement, communication, and retention support activities.

Management Intern - P. D. Hinduja Hospital - Mumbai

(2022-06 - 2022-08)

• Conducted patient experience and discharge process studies.
• Worked on diet prescription and delivery systems.

Consultant Physiotherapist - Self-employed - Palanpur

(2018-10 - 2021-08)

Master of Hospital Management - Hospital Management - Hemchandracharya North Gujarat University (2021 - 2023)

Bachelor of Physiotherapy - Physiotherapy - Rajasthan University of Health Sciences (2013 - 2017)