Dr Viqas Ahmad

Accomplished healthcare professional with 12+ years spanning clinical practice and hospital administration across four countries - India, Maldives, Iraq, and Nigeria. Combines an MD in Medicine with an MBA in Hospital and Healthcare Management (Jamia Hamdard) and over four years of hands-on Hospital Manager experience, delivering operational excellence, multi-disciplinary team leadership, and patient-centered service quality. A results-driven administrator who bridges the gap between clinical realities and management imperatives now seeking non-clinical roles in hospital administration, healthcare operations, health systems management, or healthcare consulting.

Medical Officer – Healthcare Operations - Gleneagles Medical Healthcare Services - Lagos, Nigeria

(2021-09 - 2022-04)

• Managed outpatient and in-patient care delivery workflows within a multinational private healthcare facility.
• Supervised para-medical staff and ensured accurate clinical documentation and daily reporting standards.
• Coordinated with multidisciplinary teams to maintain service continuity and resolve patient concerns.

Medical Officer – Site Health Operations - Anton Oil - West Qurna-2, Iraq

(2019-12 - 2020-06)

• Managed on-site occupational health clinic for a major industrial oilfield, overseeing day-to-day operations and staff supervision.
• Maintained health and safety compliance, emergency response readiness, and daily operational reporting.

Hospital Manager - Jai Sai Ram Hospital - Gurgaon

(2015-06 - 2019-11)

Oversaw end-to-end hospital operations across clinical departments, administrative functions, and support services over a four-year tenure.

• Led and coordinated multi-disciplinary para-medical and administrative staff, ensuring efficient delivery of patient care services.
• Drove performance standards and service quality, receiving formal commendation for sincerity, dedication, and professionalism.
• Managed patient relations and addressed service complaints, maintaining high satisfaction and institutional reputation.
• Handled regulatory reporting, clinical documentation oversight, and daily management of departmental workflows.
• Liaised with medical leadership including the Medical Director to align operational priorities with institutional objectives.

Medical Officer & Health Centre Administrator - Ministry of Health, Maldives - Multiple Island Locations

(2012-04 - 2015-05)

• Administered and managed multiple island-based health centers, including supervision of para-medical and support staff.
• Maintained patient records, clinical reports, and service quality for regional health authorities.
• Handled patient complaints and service-quality issues in resource-constrained, remote settings.

MBA - Hospital & Healthcare Management - Jamia Hamdard (2024 - 2026)

Doctor of Medicine - Medicine - Semey State Medical University (2009 - 2009)