Durga Shetty
Learning and development
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About
Process and soft skill trainer
Experience
Experienced Corporate Trainer with strong expertise in soft skills development, communication training, onboarding programs, and process training. Proven ability to design and deliver engaging training content tailored for diverse professional environments. Skilled in developing role-play scripts and communication guidelines to enhance patient and customer experience — including specialized modules for healthcare settings such as Effective Communication in Healthcare, Patient-Centric Care, Professional Etiquette, and Hospital Orientation for New Joiners.
Education
Completed Pre-University (PU) and a Diploma program, building a strong foundation in both academic and technical skills. This combination has contributed to strong communication abilities, practical learning, and adaptability in corporate and training roles.
