Dushyant Kumar

Fleet Manager / Operations Manager specializing in fleet management, logistics operations, and process optimization with prior experience in technical support, troubleshooting, and IT systems. Skilled in team leadership, communication, and improving efficiency in logistics and technology environments.

Fleet Manager / Operations Manager

• Manage and monitor daily fleet operations ensuring on-time deliveries and cost efficiency.
• Streamlined communication between operations, drivers, and management, improving response time.
• Implemented process improvements that enhanced vehicle utilization and reduced downtime.
• Tracking reconciliation of daily operational transportation and timely pend-ency closing.
• Driver management & all operational activities related to Drivers hiring and utilization
• Operational vehicle & Drivers availability planning and tracking with cost efficient route planning.
• Vehicle maintenance & inventory management activity by scheduling inspection and monitoring preventive maintenance.
• Tracking Drivers performance & Team handling and ma
• Tracking Fuel efficiency and maintaing the fleet perform benchmark.

Technical Support

• Resolved client technical issues, driving a visible improvement in customer satisfaction scores.
• Trained and mentored new hires, improving onboarding efficiency and team productivity.
• Delivered troubleshooting support for software, hardware, and network-related queries.

Technical Support

• Delivered technical support, achieving a remarkeble improvement in service delivery speed.
• Collaborated with cross-functional teams to enhance client satisfaction.

Technical Support

• Supported NIC Project network infrastructure, improving reliability and reducing downtime.

B.Tech - Computer Science - U.P.T.U. (BITS, Ghaziabad) (2012)