Service Coordinator - Avanta Business Center (NP) Pvt. Ltd.
(2024-01 - 2026-12)
- Manage business center operations and provide professional support services to corporate clients.
- Coordinate meeting room bookings, virtual office services, and administrative support.
- Deliver exceptional customer service to business clients and corporate members.
- Handle administrative tasks including mail handling, printing, scanning, and documentation.
- Maintain professional environment and ensure smooth daily operations.
- Assist clients with technology setup, connectivity requirements, and equipment support.
Guest Relations Assistant - The Park, New Delhi - New Delhi
(2023-01 - 2024-12)
- Welcomed guests during check-in and provided warm farewells during checkout
- Handled guest complaints and concerns efficiently and professionally
- Managed special guest requests and ensured prompt resolution.
- Oversaw VIP guest arrivals, departures, and pre-registration formalities.
- Collected guest feedback regarding stay experience, preferences, and suggestions.
- Managed check-in and check-out procedures with high attention to detail.
Guest Service Associate - Crowne Plaza, Mayur Vihar, Noida - Mayur Vihar, Noida
(2022-01 - 2023-12)
- Welcomed guests in a friendly and professional manner.
- Attended to VIP guests and responded promptly to inquiries.
- Maintained accurate daily logbook records.
- Collected guest feedback and ensured proper placement of VIP welcome amenities.
